B2 - Temporary Promotion - Learning and Development Design Consultant in Dundee

Do you have experience of designing and developing learning material to cater for wide audiences, including using authoring tools such as Articulate 360 suite and video editing software? If you're organised and confident at managing multiple tasks and deadlines, this could be the role for you.

This temporary role is part of the Organisational Design and Development team, which plays a key role within Social Security Scotland’s People Services function, designing and delivering learning activities across Social Security Scotland. You will have the opportunity to work with a variety of colleagues in different roles across Social Security Scotland and other Scottish Government departments.

In this role, you will develop and design the organisations portfolio of learning offerings by mapping flexible learning plans for new and existing colleagues across operational learning, management capabilities and continuous development.

This is an exciting opportunity to be involved in the development and delivery of the technical, skills and behavioural learning that will support delivery of Scotland’s devolved benefits in line with the Business Plan.

Responsibilities

• Work in partnership with Subject Matter Experts, Learning Consultants and clients to identify specific learning outcomes.
• Design learning solutions to meet the needs of Social Security Scotland's diverse workforce to deliver an exemplary public service, in line with our principles of dignity, fairness and respect.
• Work with Product, Policy and Operational teams to assess the learning needs and requirements to ensure the successful delivery of existing benefits and new processes.
• In partnership with Learning Consultants, identify learning and development needs and provide consultation on best practice for all Social Security Scotland colleagues.
• Build collaborative relationships with external partners to ensure lived experience is included in learning design.
• Design and develop accessible and inclusive learning material in line with WCAG 2.2 using a variety of platforms such as Articulate 360 suite and video editing software aligned with established design models.
• Ensure full Quality Assurance of new materials utilising Quality Assurance panels that include subject matter, accessibility and inclusive communication experts.
• Facilitate and deliver aspects of the learning programme.

Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here.

For this opportunity, the following Success Profile elements will be assessed:

Experience:

1. Experienced in designing accessible and inclusive digital learning solutions using established instructional design models, with expertise in authoring tools such as the Articulate 360 suite and video editing software.

Behaviours:

• Communicating and Influencing – Level 3
• Delivering at Pace – Level 3

You can find out more about Success Profiles Behaviours here

How to apply
Please apply online, providing a Supporting Statement (of no more than 500 words) providing evidence of how you demonstrate the Success Profiles noted above.

Please note that a CV is not required for this opportunity.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If you are interested in this opportunity, you should seek permission from your manager and C-band manager before applying on a level transfer (TLT) basis. If applying on Temporary Promotion you should inform your manager and C-band manager from the outset of your intention to apply. If successful in your application, your release must be agreed by your line manager and C-band manager or relevant unit head.

Please note that the post is only open to individuals who have satisfactorily completed their probationary period.

Dates to Remember
Statement submitted by: 19th August 2026 at 5pm
Informal chats: w/c 7th September 2026. This may be subject to change.

Duration of Temporary Opportunity
This opportunity will be for up to 12 months.

Hybrid Working
Our standard hours are 35 hours per week, and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, Scottish Government Main or Common Citizenship organisations. Please note that applicants from Common Citizenship organisations may apply only on a promotion basis and not via a level transfer.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at recruitment@socialsecurity.gov.scot.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot.

If you have any questions about the role please contact Mark Anderson at Mark.Anderson@socialsecurity.gov.scot.