At a Glance
- Tasks: Support recruitment processes and provide a positive experience for candidates and colleagues.
- Company: Join Social Security Scotland, making a difference in people's lives.
- Benefits: Flexible working options, supportive environment, and diverse workforce.
- Other info: Opportunities for growth and development in a dynamic setting.
- Why this job: Be part of a team that shapes Scotland's workforce and delivers essential services.
- Qualifications: Strong communication skills and ability to work in a fast-paced environment.
The predicted salary is between 27351 - 33429 £ per year.
The Resourcing Team plays a vital role in shaping the workforce of Social Security Scotland. We lead the recruitment of staff across the organisation, ensuring we have the right people in place to deliver the benefits and services promised to the people of Scotland. We are seeking a motivated Resourcing Support team member to deliver a professional and positive recruitment experience. In this role you will be a key point of contact for candidates and colleagues, supporting them throughout the recruitment process. Your responsibilities will include a wide range of recruitment based administrative tasks for both individual and large-scale recruitment campaigns. You will be working in a fast-paced environment, where adaptability and attention to detail are essential. Based in the Strategic Resourcing team within the People and Place division, your work will focus on delivering recruitment in line with legislation, organisational policies, service level agreements and the Civil Service Commission Recruitment Principles. It is important that our recruitment reflects our Corporate Values of ‘Dignity, Fairness and Respect’. This is an interesting and varied role where every day brings new opportunities for growth and development.
Responsibilities
- Provide administrative support for all recruitment activities across various systems, including drafting and publishing adverts, issuing application and interview results.
- Work within a fast-paced team to complete tasks with attention to detail to provide the best service possible.
- Respond to emails and queries from internal and external stakeholders.
- Support the Candidate Helpline rota, covering 9 am starts and 5 pm finishes on a rotational basis.
- Maintain correct and up-to-date information, following data protection guidance and handling sensitive and personal information in line with confidentiality rules.
- Maintain Microsoft Excel spreadsheets ensuring recruitment information is accurate.
- Work as part of a team to resolve or escalate queries, sharing information and contributing ideas and views to improve performance.
- Be accountable for ensuring the case work allocated to you is completed on time and accurately.
- Support Team Manager and other Resourcing team members in carrying out daily work activities when new projects arise.
Qualifications
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. For this post, the following Success Profile elements will be assessed:
- Experience: Ability to provide clear advice and support to internal/external stakeholders through written and verbal communication.
- Behaviours: Delivering at Pace – Level 1, Managing a Quality Service - Level 1, Working Together – Level 1.
How to apply
Apply online, you must provide a CV and Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Success Profiles above. Both the CV and the Supporting Statement provided will be assessed against the criteria for the role. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified, applications will be withdrawn and internal candidates may be subject to disciplinary action.
Should a large number of applications be received, an initial sift may be conducted using the CV and Supporting Statement on the Delivering at Pace success profile mentioned above. Candidates who successfully pass this initial sift will have their applications fully assessed. If invited for further assessment, this will consist of an interview and an in-tray exercise.
We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Information Session
We are holding a candidate information session to provide you with information about the application and interview process, as well as further information on the role and team. The session will be held on Wednesday 12th August 2026 at 12:00 – 13:00.
Expected Timeline (subject to change)
- Sifting: between 19th August – 1st September
- Assessment: w/c 7th September 2026
- Interview: w/c 14th September 2026
Reserve List
In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months.
About us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. We offer a supportive and inclusive working environment along with a wide range of employee benefits.
Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location.
Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post.
Further information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government. The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
Apply before 17th August 2026 at 23:55.
Contact Name - Resourcing Team
Contact e-Mail - Recruitment@socialsecurity.gov.scot
A4 Resourcing Support - Social Security Scotland in Dundee employer: Scottish Government
The Scottish Government offers a dynamic and supportive work environment, where you can make a significant impact on customer service and safeguarding across Scotland. With a strong focus on employee development and innovation, you will have access to numerous growth opportunities while working alongside a dedicated team committed to excellence in public service. Join us in shaping a high-performing organisation that values collaboration and strives for transformative results.
StudySmarter Expert Advice🤫
We think this is how you could land A4 Resourcing Support - Social Security Scotland in Dundee
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We think you need these skills to ace A4 Resourcing Support - Social Security Scotland in Dundee
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Scottish Government. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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Align with Company Culture:Make sure your application speaks to Scottish Government's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Scottish Government
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Scottish Government.
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A full-time HR role at Scottish Government will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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