At a Glance
- Tasks: Lead and improve digital services that support thousands of users.
- Company: Join a forward-thinking team within the Scottish Government.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with potential for skilled worker sponsorship.
- Why this job: Make a real impact on critical corporate services and drive operational excellence.
- Qualifications: Experience in digital operations and strong leadership skills.
The predicted salary is between 61816 - 75552 £ per year.
Business Area/Directorate – Directorate for Corporate Operations
Location – Saughton House, Edinburgh
Working Arrangement – Staff in roles compatible with hybrid working should aim to spend 40% of their contracted working time working in person at their contractual workplace. More information can be found within Hybrid Working Policy.
Grade – C1
Advert type – SG Wide Lateral EOI
Duration - Permanent
Eligibility - Expressions of interest are invited from eligible staff at substantive C1 grade. Please note that level transfers are only open to individuals who are Core Scottish Government Staff.
Sponsorship: This role has been assessed as eligible for Skilled Worker sponsorship and is therefore being advertised with the option of sponsorship where required. Any offer of sponsorship remains subject to the individual meeting all other relevant Home Office eligibility and compliance requirements at the time of appointment.
Overview: Lead the delivery and continuous improvement of critical digital services that support thousands of users, driving operational excellence across corporate systems.
Join our Digital Operations team within iTECS as a Digital Operations Manager, where you will provide strategic leadership for the delivery, support and continual improvement of critical corporate services across the organisation. The Digital Operations team is responsible for the live running, development and maintenance of a diverse portfolio of applications. Our mission is to deliver reliable, secure and user-focused technology services that enable business priorities, drive operational excellence and provide outstanding outcomes for colleagues and customers.
Reporting to the Head of Digital Operations, as Digital Operations Manager you are responsible for major aspects of application support for corporate systems such as Oracle Cloud, Staff Directory and eRDM making recommendations for the improvement of support operations and economies, wherever and whenever possible. This includes reviewing support costs, managing contracts, leading change programmes, coordinating the branch’s projects and setting the strategy for overall budgetary control of services.
Digital Operations Manager employer: Scottish Government
The Scottish Government offers a dynamic and supportive work environment, where you can make a significant impact on customer service and safeguarding across Scotland. With a strong focus on employee development and innovation, you will have access to numerous growth opportunities while working alongside a dedicated team committed to excellence in public service. Join us in shaping a high-performing organisation that values collaboration and strives for transformative results.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Digital Operations Manager at Scottish Government!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Scottish Government or be willing to refer you for that Digital Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Scottish Government who’s on the lookout for their next Digital Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Digital Operations Manager role at Scottish Government!
We think you need these skills to ace Digital Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Scottish Government. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Scottish Government
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Scottish Government. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
