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- Tasks: Manage debt recovery for individuals and businesses while providing support referrals.
- Company: Join a dedicated team at Dundee House, focused on community support and financial recovery.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by helping others break the debt cycle in a supportive environment.
- Qualifications: 5 National 5s or equivalent, including Maths and English; relevant experience is a plus.
- Other info: A Level 1 Basic Disclosure Scotland check is required.
The predicted salary is between 27511 - 29556 £ per year.
Location: Dundee House 50 North Lindsay Street, DD1 1LS
Salary: £27,511 – £29,556 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 37 hours per week
Work From Home: Hybrid
Job Description
Working in a hybrid style, based at home and Dundee House, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Paul Blackwood on 01382 433709 or email
Requirements
You will have 5 National 5s, or equivalent, including Maths and English; or relevant work experience.
Responsibilities
You will be responsible for the effective management of all aspects of consolidated debt relating to individuals and businesses, and provide referrals to support agencies in order to break the debt cycle whilst increasing recovery levels within the Council.
The Individual
You will have experience of delivering a customer-focused service, the ability to deal with potentially sensitive or challenging situations, and have experience of assisting members of the public who are in stressful situations. You will have well-developed communication skills, an awareness of Data Protection Legislation, and experience using computerised systems including Microsoft, along with the ability to analyze data/information with attention to detail. A flexible approach to duties, with the ability to prioritize work and manage time effectively, is essential. Ability to work as part of a team and independently with minimal supervision is required. A Level 1 Basic Disclosure Scotland check is also required.
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Corporate Recovery Officer - DEE06079 employer: Scottish Government
Contact Detail:
Scottish Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Recovery Officer - DEE06079
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Corporate Recovery Officer. Understanding the nuances of managing consolidated debt and providing referrals to support agencies will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in handling sensitive situations. Be prepared to share examples from your past experiences where you've successfully assisted individuals in stressful circumstances.
✨Tip Number 3
Highlight your proficiency in using computerised systems and data analysis. Consider preparing a few scenarios where you've effectively used these skills to improve outcomes or streamline processes.
✨Tip Number 4
Since this role requires a flexible approach and the ability to work independently, think of instances where you've successfully managed your time and prioritised tasks. Being able to articulate this will show your suitability for the position.
We think you need these skills to ace Corporate Recovery Officer - DEE06079
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Corporate Recovery Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, debt management, or similar roles. Provide specific examples of how you've handled challenging situations and supported individuals in distress.
Showcase Communication Skills: Since strong communication skills are essential for this role, make sure to demonstrate these in your application. Use clear and concise language, and consider including examples of how you've effectively communicated in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Corporate Recovery Officer position.
How to prepare for a job interview at Scottish Government
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Corporate Recovery Officer. Be prepared to discuss how your skills and experiences align with managing debt and providing customer-focused services.
✨Showcase Your Communication Skills
Since the role involves dealing with sensitive situations, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've successfully communicated in challenging scenarios, as this will demonstrate your ability to handle difficult conversations.
✨Familiarise Yourself with Data Protection Legislation
As the position requires an awareness of Data Protection Legislation, brush up on the key principles. Be ready to discuss how you would ensure compliance while managing sensitive information during your work.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've had to analyse data or information to resolve issues. Highlight your attention to detail and how you prioritised tasks effectively, as these are crucial for managing debt recovery efficiently.
