At a Glance
- Tasks: Lead strategic planning and performance management for Social Security Scotland.
- Company: Join a dynamic team within the Scottish Government, making a real difference.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive environment.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Shape the future of social security while developing your leadership skills.
- Qualifications: Experience in operational leadership and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
This post is based in the Organisational Strategy and Performance team and is responsible for day to day management of strategic planning for Social Security Scotland including the co‑ordination of the business planning process, as well as the production of annual Business Plans and Corporate Plan which are essential to fulfil our governance framework.
Responsibilities
- Responsible for the production of the organisational Business Plan and Corporate Plan documents, including liaising with colleagues across the organisation on priorities.
- Provide support for business planning at divisional level, including line of sight to organisational priorities.
- Co‑ordinate the delivery of the Annual Accounts and Report, including leading on the production of the Performance Report section.
- Provide a strategic narrative on organisational performance, and facilitate the publication of the Performance Framework annual report.
- Lead the co‑ordination of Social Security Scotland’s input and response to external scrutiny reviews including Scottish Commission on Social Security reviews and Audit Scotland performance reports, working closely with Social Security policy.
- Line management and day to day responsibility for a team of staff to deliver a credible, responsive and professional service.
Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each.
Behaviours
- Seeing the Big Picture (Level 4)
Technical Skills
- Connections and Communication: Builds and uses relationships and networks to share insights, customer views, and learning about the issues affecting service and delivery effectiveness and impact. Ensures both self and teams apply best practice for diffusing hostility and managing conflict, and supports colleagues when incidents occur. Recognises the complexities of organisational service delivery, and communicates key issues and messages in an open, simple, and accessible way to stakeholders.
- Operational Leadership and Management: Sets a compelling sense of direction and purpose for the team and builds costed, measurable plans to secure and maintain delivery excellence. Systematically manages risks which might impact on service delivery, using Risk Registers, Certificates of Assurance etc. Leads teams to ensure delivery is achieved within legal, regulatory and policy frameworks, and to promote a culture of compliance (where required).
- Data and Insight: Sources and analyses a range of data and insights (e.g. user‑insights, socio‑economic data) to inform options and make decisions. Leads the development of metrics and dashboards to assess performance and improvements to services and operational delivery. Manages, supports and engages positively with inspections and audits - to gather data and evidence, and shape and act upon findings and recommendations.
How to Apply
Apply online, providing a CV and a Supporting Statement (of no more than 500 words) which provides evidence of how you meet the Success Profiles above. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Expected Timeline (subject to change)
- Sift – w/c 30 March 2026
- Interview – w/c 27 April 2026
About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve.
Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee.
Equality Statement
Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post.
Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government. The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
C1 Strategy and Performance Team Leader - Social Security Scotland employer: Scottish Government
Social Security Scotland is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working options and a commitment to diversity, employees can thrive in their roles while contributing to meaningful public service in the vibrant cities of Glasgow and Dundee. Join us to be part of a dedicated team that makes a real difference in the lives of people across Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land C1 Strategy and Performance Team Leader - Social Security Scotland
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Scottish Government, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Scottish Government and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace C1 Strategy and Performance Team Leader - Social Security Scotland
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Scottish Government and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Scottish Government
✨Get to Know Public Sector Values
Before your interview with Scottish Government, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Scottish Government.
