At a Glance
- Tasks: Manage and support applications that impact the lives of people in Scotland.
- Company: Join the National Records of Scotland's innovative IT/Digital team.
- Benefits: Hybrid work, competitive pay, and opportunities for skill development.
- Other info: Dynamic role with excellent career growth potential.
- Why this job: Grow your digital skills while making a real difference in public services.
- Qualifications: Interest in application management and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Locations: Edinburgh, United Kingdom (Hybrid)
Pay Supplement: £3,000.00
Working Pattern: Full Time
Number of Openings: 1
Apply Before: 06/11/2026, 10:59 PM
Would you like the opportunity to grow and develop your digital skills in a role that covers managing the operation, maintenance, support and testing of services that impact on the lives of the people of Scotland? If the answer to the above is yes, then this exciting opportunity could be for you!
The National Records of Scotland (NRS) IT/Digital directorate provides technology for the services NRS delivers to our customers, including Architecture & Business Analysis, Project and Programme Delivery, Service Management, Cyber Security, Infrastructure Engineering & Support, Data and Digital Engineering & Support. This role sits within the digital and data engineering team, which is comprised of software engineers, data engineers, a data analyst, a test engineer, and an application operations engineer.
The main purpose of the role is to manage the day-to-day operations of a suite of applications, including deploying releases, carrying out maintenance activities, supporting the resolution of technical problems, and liaising with end-users of services as required.
An application operations engineer maintains services and is responsible for conducting user and security administration. At this role level, you will monitor applications, provide technical support, maintain middleware, and liaise with colleagues across other digital functions to ensure secure operations of services.
Responsibilities:
- Manage a suite of applications, gaining specialist knowledge of the applications supported and understanding the platforms and environments that support these.
- Maintain secure configurations and accurate information, control IT assets, and verify asset location and status.
- Manage service components to meet business needs and performance targets, ensuring effective operation.
- Implement and control changes through formal procedures based on requests for change.
- Improve process efficiency by supporting development activities, optimising processes, and identifying deficiencies.
- Identify, log, and manage incidents, gathering key information and ensuring ownership until resolution or reassignment.
- Investigate system, process, and service issues at strategic, tactical, or operational levels; contribute to fixes and preventative measures.
- Support technical operations by establishing effective frameworks, performing routine maintenance, and demonstrating subject awareness.
- Execute and understand testing processes, while engaging stakeholders to gather user needs and using data to translate insights into outcomes.
Application Operations Engineer - B1 employer: Scottish Government
At the National Records of Scotland, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model in Edinburgh allows for flexibility while providing ample opportunities for professional growth and development in the digital field. Join us to make a meaningful impact on the lives of people in Scotland, supported by a dedicated team and a commitment to continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Application Operations Engineer - B1
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to application operations. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository that highlights your projects and technical expertise. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Application Operations Engineer - B1
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Operations Engineer role. Highlight relevant experience and skills that match the job description, especially around managing applications and providing technical support.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your interest in supporting services that impact the lives of people in Scotland.
Showcase Your Technical Skills:Since this role involves monitoring applications and maintaining secure configurations, be sure to showcase any technical skills or experiences you have in these areas. Mention specific tools or technologies you've worked with that are relevant to the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Scottish Government
✨Know Your Applications
Before the interview, make sure you have a solid understanding of the applications you'll be managing. Research their functionalities and any recent updates or issues they've faced. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific examples of how you've resolved technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your thought process and how you approach challenges effectively.
✨Familiarise Yourself with Security Protocols
Since the role involves maintaining secure configurations, brush up on relevant security practices and protocols. Be ready to discuss how you would ensure the security of applications and what steps you would take to manage incidents if they arise.
✨Engage with Stakeholders
Highlight your experience in liaising with end-users and other teams. Discuss how you gather user needs and translate them into actionable insights. This shows that you understand the importance of collaboration in ensuring effective operations.
