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For Companies At a Glance
- Tasks: Support farmers with high-quality customer service and process subsidy grants.
- Company: Join a key team within the Scottish Government in Galashiels.
- Benefits: Gain valuable experience and contribute to important rural policies.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Collaborative environment with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Are you a good communicator with a great eye for detail, who is looking for the opportunity to support key Scottish Government priorities?
You will join the Customer Service Delivery team in Galashiels, who are part of the Rural and Inspections Division (RPID). RPID have around 600 staff in 17 area offices throughout Scotland providing a range of services. These teams manage the implementation of agricultural, environmental and rural policies, conduct inspections, process applications for funding and provide high quality customer service.
The team are looking for an Administration Officer to join them to support in a variety of duties including the delivery of high quality customer service for our farmers and customers, processing subsidies scheme grants and providing effective business support for the office.
Responsibilities
- Support the delivery of high quality customer service for farmers and customers.
- Process subsidies scheme grants.
- Provide effective business support for the office.
- Assist with a variety of administrative duties to support team operations.
- Collaborate with colleagues across the Rural and Inspections Division to implement policies and procedures as required.
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Administrative Officer (Galashiels) employer: Scottish Government
Contact Detail:
Scottish Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer (Galashiels)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Customer Service Delivery team. A friendly chat can give us insider info on what they're really looking for in an Administrative Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of agricultural and environmental policies. Showing that you understand the bigger picture will impress the hiring team and demonstrate your commitment to supporting their priorities.
✨Tip Number 3
Practice your communication skills! Since this role involves high-quality customer service, we recommend role-playing common scenarios with a friend. This will help us articulate our thoughts clearly and confidently during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Administrative Officer (Galashiels)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Officer. We want to see how you can support our team in delivering high-quality customer service!
Show Off Your Communication Skills: Since this role requires great communication, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with customers or colleagues.
Attention to Detail is Key: We’re looking for someone with a keen eye for detail. When filling out your application, double-check for any typos or errors. A polished application reflects your attention to detail, which is crucial for this role.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the Administrative Officer position in Galashiels!
How to prepare for a job interview at Scottish Government
✨Know Your Stuff
Make sure you understand the key responsibilities of the Administrative Officer role. Familiarise yourself with the Scottish Government's agricultural and environmental policies, as well as the specific services provided by the Rural and Inspections Division. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a good communicator, it's essential to highlight your ability to interact effectively with farmers and customers. Prepare examples of how you've successfully handled customer service situations in the past, focusing on your attention to detail and problem-solving skills.
✨Be Ready for Teamwork Questions
Collaboration is key in this role, so be prepared to discuss your experience working in teams. Think of specific instances where you’ve worked with colleagues to implement policies or improve processes, and how your contributions made a difference.
✨Prepare for Administrative Scenarios
Since the role involves various administrative duties, consider potential scenarios you might face. Practice articulating how you would handle tasks like processing grants or managing office support efficiently, showcasing your organisational skills and ability to prioritise.
