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For Companies At a Glance
- Tasks: Support key Scottish Government priorities and deliver high-quality customer service.
- Company: Join a dedicated team within the Rural and Inspections Division in Lerwick.
- Benefits: Gain valuable experience while contributing to important agricultural and environmental policies.
- Why this job: Make a real difference in your community by supporting farmers and customers.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Be part of a supportive team with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Are you a good communicator with a great eye for detail, who is looking for the opportunity to support key Scottish Government priorities?
About the Team
You will join the Customer Service Delivery team in Lerwick, who are part of the Rural and Inspections Division (RPID). RPID has around 600 staff in 17 area offices throughout Scotland providing a range of services. These teams manage the implementation of agricultural, environmental and rural policies, conduct inspections, process applications for funding and provide high quality customer service.
Responsibilities
- The team are looking for an Administration Officer to join them to support in a variety of duties including the delivery of high quality customer service for our farmers and customers, processing subsidies scheme grants and providing effective business support for the office.
Administration Officer (Lerwick) employer: Scottish Government
Contact Detail:
Scottish Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer (Lerwick)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in customer service or administration roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the Scottish Government's priorities and how they relate to the role. Show us you’re not just another candidate; demonstrate your passion for supporting farmers and delivering top-notch customer service.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual conversations, being articulate and clear will help you stand out. Remember, attention to detail is key, so make sure you convey that in your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Administration Officer (Lerwick)
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about good communication here at StudySmarter, make sure your application reflects that! Use clear and concise language to showcase your ability to convey information effectively.
Pay Attention to Detail: We love a keen eye for detail! Double-check your application for any typos or errors. A polished application shows us you care about quality, which is super important for the Administration Officer role.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Highlight your relevant experience and skills that align with supporting Scottish Government priorities and delivering high-quality customer service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress!
How to prepare for a job interview at Scottish Government
✨Know Your Stuff
Make sure you understand the key Scottish Government priorities and how they relate to the role. Brush up on agricultural, environmental, and rural policies so you can speak confidently about them during the interview.
✨Show Off Your Communication Skills
As a good communicator, it’s essential to demonstrate this in your interview. Practice clear and concise answers, and don’t hesitate to ask for clarification if you don’t understand a question. This shows you’re engaged and willing to communicate effectively.
✨Attention to Detail is Key
Since the role requires a great eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in a report or ensuring customer satisfaction, these stories will highlight your strengths.
✨Customer Service Focus
The team values high-quality customer service, so be ready to discuss your approach to handling customer inquiries and complaints. Share specific instances where you went above and beyond to support customers, especially in a busy environment.
