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For Companies At a Glance
- Tasks: Administer pension plans and annuities, ensuring compliance with regulations.
- Company: Join Scottish Friendly, a collaborative team focused on customer care and innovation.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a small team making a big impact while learning about pensions and annuities.
- Qualifications: Knowledge of pension schemes and payroll experience required; customer service skills are a plus.
- Other info: Ideal for those who thrive in dynamic environments and enjoy enhancing processes.
The predicted salary is between 36000 - 60000 £ per year.
About the role
The role will focus on processing and administering all legacy pension plans and Scottish Friendly’s book of annuity business in line with legislation, regulations and Scottish Friendly processes and procedures.
Key responsibilities
- Ensuring accurate and timely processing.
- Working as part of a team to ensure delivery of key development tasks.
- Providing a source of product knowledge for other departments.
- Engaging with colleagues across the business to elicit requirements for new and existing projects.
- Managing multiple tasks and meeting deadlines.
- Accurate attention to detail.
Qualifications and skills
- Knowledge of pension schemes.
- Experience running payroll.
- Experience administering annuity policies.
- Technical knowledge in Pension & Annuity rules and regulatory requirements.
- Customer Service skills.
- Enjoys working in a changing environment on new tasks.
- Can manage personal workload.
- Is comfortable challenging and enhancing current processes as well as developing new processes.
- Ability to examine information or a situation in detail identifying key information.
Scottish Friendly Values
- WE’RE IN THIS TOGETHER: We collaborate and value each other’s opinion. We’re a small team with a big impact. We support each other to thrive and grow.
- WE CARE ABOUT OUR CUSTOMERS: Our customers are at the heart of everything we do. We’re committed to doing the right things for our customers. We listen to and learn from our customers.
- WE KEEP MOVING FORWARD: We always see change as an opportunity. Our progress is based on careful management of our risks. We have the courage to test new ideas and learn from them.
Pensions Administrator employer: Scottish Friendly
Contact Detail:
Scottish Friendly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Familiarise yourself with the latest pension schemes and annuity policies. Understanding the technical aspects of these areas will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the pensions industry. Engaging with others can provide insights into current trends and challenges, which you can bring up in conversations with us, showing that you're proactive and well-informed.
✨Tip Number 3
Prepare to discuss how you've managed multiple tasks and met deadlines in previous roles. We value candidates who can handle a dynamic workload, so having specific examples ready will help you stand out.
✨Tip Number 4
Showcase your customer service skills by thinking of ways you've gone above and beyond for clients in the past. We care about our customers, and demonstrating your dedication to their needs will resonate well with us.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Pensions Administrator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise your knowledge of pension schemes, payroll experience, and any technical knowledge related to Pension & Annuity rules. Use specific examples from your past roles to demonstrate your expertise in these areas.
Showcase Customer Service Skills: Since customer service is a core value for Scottish Friendly, include examples that illustrate your commitment to customer satisfaction. Describe situations where you went above and beyond to meet customer needs.
Demonstrate Adaptability: Scottish Friendly values individuals who can thrive in a changing environment. Share instances where you successfully managed multiple tasks or adapted to new processes, showcasing your ability to embrace change.
How to prepare for a job interview at Scottish Friendly
✨Show Your Knowledge of Pension Schemes
Make sure to brush up on your understanding of pension schemes and annuity policies. Be prepared to discuss specific regulations and how they apply to the role, as this will demonstrate your technical knowledge and readiness for the position.
✨Highlight Your Customer Service Skills
Since customer care is a core value for the company, be ready to share examples of how you've successfully handled customer inquiries or issues in the past. This will show that you align with their commitment to putting customers at the heart of everything they do.
✨Demonstrate Team Collaboration
Prepare to discuss experiences where you've worked effectively within a team. Emphasise your ability to collaborate and value others' opinions, as this aligns with the company's ethos of working together to achieve common goals.
✨Embrace Change and Adaptability
Be ready to talk about times when you've adapted to change or taken on new tasks. Highlight your willingness to challenge existing processes and suggest improvements, showcasing your proactive approach to problem-solving.
