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- Tasks: Manage and optimise key partnerships to deliver long-term value for customers and partners.
- Company: Join Scottish Friendly, a forward-thinking financial services organisation.
- Benefits: Flexible working, competitive salary, 25 days annual leave, and wellness support.
- Why this job: Make a real impact by shaping strategic relationships in a dynamic team.
- Qualifications: Strong relationship management experience and excellent communication skills required.
- Other info: Opportunities for career growth and recognition awards available.
The predicted salary is between 36000 - 60000 £ per year.
Join Scottish Friendly and play a central role in managing our partnerships. As a Partnership Relationship Manager, you'll be responsible for developing, maintaining and optimising key strategic relationships to deliver long term value for both our partners and customers.
In this role, you'll work collaboratively to optimise the existing propositions for our protection partners and customers. You'll also be responsible for coordinating any new development opportunities with existing protection partners and identifying development opportunities with new savings and investment partners, primarily focusing on our ISA and Junior ISA products.
Working closely with colleagues across Commercial, Customer Services, Outsourcing, Compliance and Risk, as well as with external partners, you'll help shape relationships and initiatives that support business development.
Key Responsibilities- Lead and nurture key partner relationships.
- Act as the primary day to day contact for distribution and reinsurance relationships for our protection partners.
- Build strong, trusted relationships based on transparency, expertise, and great communication.
- Provide partners with the insight, information, and support they need to deliver excellent propositions and service to customers.
- Drive delivery and performance.
- Plan and manage partner related projects from idea to implementation with support from key stakeholders across the business.
- Monitor partner performance, track key metrics, and present actionable insights to senior stakeholders.
- Review partnership literature and communications to ensure its accuracy.
- Troubleshoot challenges, prioritise effectively, and ensure partners receive timely, high-quality support.
- Shape new commercial opportunities.
- Identify, evaluate, and engage potential new distribution partners for savings and investments (primarily our ISA and Junior ISA products).
- Support due diligence, contracts, product journeys, and operational setup for new products and propositions.
- Manage change and governance.
- Coordinate and lead partner relationship meetings, internal reporting cycles and regulatory reporting turns.
- Ensure all activity delivers against Consumer Duty expectations and contributes to strong customer outcomes.
- Coordinate ad hoc and periodic legal agreement and treaty changes, with support from Legal partners and other internal stakeholders.
- Strong relationship management experience, ideally in financial services.
- Excellent communication skills: written, verbal, and stakeholder facing.
- A proactive, customer-oriented mindset.
- Strong organisational and project management capability.
- Analytical skills and commercial awareness.
- Ability to work across multiple priorities in a fastmoving environment.
- A collaborative, positive approach with willingness to travel for partner meetings when required.
You’ll join a dynamic team where your ideas matter, where you’re valued and your work makes a real impact. We offer flexible working, a supportive culture, and opportunities to grow your career in a forward-thinking organisation.
With assets under management of over £4.2bn and more than 853,000 members we have lots to look after and lots more to do. If you want to be part of the team and you think this is you, we would love to hear from you.
We support life inside and outside work, offering:
- Recognition awards: Win exciting prizes, including one weeks’ annual leave plus £3,000 spending money.
- Refer-a-friend scheme: Earn rewards for bringing talented friends to our team.
- Annual Leave: 25 days annual leave (rising to 28 with service) plus 8 bank holidays, and options to buy or sell extra days.
- Supporting the future: 10% employer pension contribution, 4 x group life cover.
- Getting around: Access to cycle-to-work schemes, Electric Vehicle scheme and travel loans.
- Wellbeing: 24/7 GP access, EAP, Private Healthcare, and free legal/financial advice a variety of savings at top high street and online retailers.
- Hybrid model with up three remote days per week, totalling 35 hours per week Monday to Friday.
We are committed to creating an inclusive environment where all colleagues feel valued, respected and represented. If you require any accommodations during the application process, please don’t hesitate to let us know.
Partnership Relationship Manager in Glasgow employer: Scottish Friendly
Contact Detail:
Scottish Friendly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership Relationship Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Be proactive! Don’t wait for job openings to pop up. Research companies you admire, like Scottish Friendly, and reach out directly. Express your interest in potential roles and how you can add value to their team.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Understand the company’s values, products, and recent news. Tailor your responses to show how your skills align with their needs, especially in partnership management.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Partnership Relationship Manager in Glasgow
Some tips for your application 🫡
Show Off Your Relationship Skills: In your application, make sure to highlight your experience in managing partnerships. We want to see how you've built strong, trusted relationships in the past, especially in financial services. Use specific examples to demonstrate your expertise!
Communicate Clearly: Since excellent communication is key for this role, ensure your written application is clear and concise. We love a good story, but keep it relevant and to the point. Show us you can convey complex ideas simply and effectively!
Be Proactive and Customer-Focused: We’re looking for someone with a proactive mindset. In your application, share instances where you’ve gone above and beyond for partners or customers. This will show us that you’re not just about the numbers, but also about delivering great service!
Tailor Your Application: Make sure to tailor your application specifically for the Partnership Relationship Manager role. Highlight your project management skills and any experience with ISA products. We want to see how you can contribute to our team, so don’t hold back!
How to prepare for a job interview at Scottish Friendly
✨Know Your Partnerships
Before the interview, dive deep into Scottish Friendly's existing partnerships and their ISA and Junior ISA products. Understanding how these relationships work will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Partnership Relationship Manager, communication is key. Prepare examples of how you've successfully built and maintained relationships in the past. Be ready to discuss how you can provide partners with the insights and support they need.
✨Be Project-Ready
Since you'll be managing partner-related projects, think of specific instances where you've planned and executed projects from start to finish. Highlight your organisational skills and how you’ve tracked performance metrics to drive results.
✨Emphasise Your Analytical Mindset
Prepare to discuss how you've used analytical skills to identify opportunities or troubleshoot challenges in previous roles. Being able to present actionable insights will be crucial, so have some examples ready to share.
