SDA Business Support Assistant

SDA Business Support Assistant

Johnstone Full-Time 24743 - 25767 £ / year (est.) Home office (partial)
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Scottish Fire and Rescue Service

At a Glance

  • Tasks: Support management teams with admin tasks, meetings, and financial processes.
  • Company: Join the Scottish Fire and Rescue Service, a vital community-focused organisation.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for progression.
  • Other info: Flexible working arrangements considered; commitment to equal opportunities and inclusivity.
  • Why this job: Be part of a supportive team making a real difference in your community.
  • Qualifications: Experience in an office, proficiency in Microsoft Office, and strong organisational skills required.

The predicted salary is between 24743 - 25767 £ per year.

Location: IT Centre of Excellence, 5 Thornhill Johnstone, PA5 8JH

Salary: £24,743 - £25,767 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Work From Home: Hybrid

The Scottish Fire and Rescue Service invites applications for the post of SDA Business Support Assistant, based at ERRI HQ Johnstone LSO Office. The role requires coverage of the EWDAB HQ Clydebank LSO Office and COG HQ Cowcaddens LSO Office as needed. This is a full-time, permanent position working 35 hours per week. Applications from individuals seeking part-time, job share, or flexible working arrangements will be considered.

The successful candidate will provide high-quality business support to Local Service Delivery Area Management Teams, including:

  • Administrative support for meetings, including note-taking
  • Handling telephone calls (internal and external)
  • Processing absences, leave, and related enquiries
  • Managing financial tasks such as raising purchase orders, stock requests, receipting goods, and paying invoices
  • Booking travel and accommodation
  • Handling mail and maintaining information in various bespoke systems (On Call, HR, Finance)

Essential requirements include experience in a busy office environment, proficiency in Microsoft Word and Excel, and note-taking skills. You should be able to work independently, prioritize tasks, meet deadlines, and maintain attention to detail. Strong organizational, communication, and problem-solving skills, along with a flexible approach and confidentiality awareness, are essential. A PVG check is required.

Full details and the recruitment process are available in the attached information pack. Salary will typically start at the lower point, with potential progression based on performance. Exceptional circumstances may warrant a higher starting salary based on experience. This position is subject to the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013, requiring a Standard Disclosure record check.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourages applications from all community sectors. We are committed to being a “Disability Confident Employer” and will invite all qualifying applicants for interview. Please note, a complete application form must be submitted as SFRS does not accept CVs for employment applications.

SDA Business Support Assistant employer: Scottish Fire and Rescue Service

The Scottish Fire and Rescue Service is an exceptional employer, offering a supportive work culture that values diversity and inclusion. With opportunities for professional growth and a commitment to flexible working arrangements, employees can thrive in a dynamic environment while contributing to the safety and well-being of the community. Located at the IT Centre of Excellence in Johnstone, this role provides a unique chance to be part of a vital public service, ensuring meaningful and rewarding employment.
Scottish Fire and Rescue Service

Contact Detail:

Scottish Fire and Rescue Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SDA Business Support Assistant

Tip Number 1

Familiarise yourself with the specific software and systems mentioned in the job description, such as Microsoft Word and Excel. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.

Tip Number 2

Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in a busy office environment. This will show that you can handle the demands of the SDA Business Support Assistant role effectively.

Tip Number 3

Research the Scottish Fire and Rescue Service and their values. Understanding their mission and how they operate will help you tailor your responses in the interview and demonstrate your genuine interest in the position.

Tip Number 4

Prepare for potential questions about confidentiality and data handling, as these are crucial aspects of the role. Think of scenarios where you've had to maintain confidentiality and be ready to discuss them during your interview.

We think you need these skills to ace SDA Business Support Assistant

Administrative Support
Note-Taking Skills
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Telephone Communication
Financial Management
Task Prioritisation
Attention to Detail
Organisational Skills
Problem-Solving Skills
Confidentiality Awareness
Flexibility
Time Management
Experience in a Busy Office Environment

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the SDA Business Support Assistant position. Tailor your application to highlight relevant experience and skills that match these requirements.

Craft a Strong Application Form: Since the Scottish Fire and Rescue Service does not accept CVs, focus on completing the application form meticulously. Ensure you provide detailed examples of your experience in a busy office environment, proficiency in Microsoft Word and Excel, and your note-taking skills.

Highlight Relevant Skills: Emphasise your organisational, communication, and problem-solving skills in your application. Provide specific instances where you have demonstrated these abilities, especially in administrative support roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for the role.

How to prepare for a job interview at Scottish Fire and Rescue Service

Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of the SDA Business Support Assistant. Familiarise yourself with tasks like administrative support, handling calls, and managing financial tasks. This will help you answer questions confidently and demonstrate your suitability for the role.

Showcase Your Organisational Skills

Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised tasks and met deadlines, as this will resonate well with the interviewers.

Demonstrate Proficiency in Microsoft Office

As proficiency in Microsoft Word and Excel is essential, be ready to discuss your experience with these tools. You might even want to mention specific functions or features you are comfortable using, which can set you apart from other candidates.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving and communication skills. Think of situations where you had to handle difficult calls or manage confidential information, and be prepared to explain how you approached these challenges.

SDA Business Support Assistant
Scottish Fire and Rescue Service
Location: Johnstone
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