People Services Administrator

People Services Administrator

Newbridge Part-Time 24743 - 25767 ÂŁ / year (est.) Home office (partial)
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Scottish Fire and Rescue Service

At a Glance

  • Tasks: Join our team as a People Services Administrator, handling recruitment and administrative tasks.
  • Company: Be part of the Scottish Fire and Rescue Service, dedicated to community safety and support.
  • Benefits: Enjoy hybrid working, flexible hours, and a supportive work environment.
  • Why this job: Make a real impact in a vital service while developing your skills in a dynamic team.
  • Qualifications: Previous admin experience, strong communication skills, and IT proficiency are essential.
  • Other info: This role offers a chance to grow within a respected organisation committed to equality.

The predicted salary is between 24743 - 25767 ÂŁ per year.

Location: Scottish Fire and Rescue Service Headquarters Westburn Drive Cambuslang, G72 7NA

Salary: £24,743 – £25,767 per year

Contract Type: Permanent

Position Type: Part Time

Hours: 17.5 hours per week

Work From Home: Hybrid

The Scottish Fire and Rescue Service would like to invite applications for the post of People Services Administrator based at SFRS Headquarters, Cambuslang on a permanent basis.

This is a part-time post working 17.5 hours per week, with the potential for extra hours, however applications from individuals seeking to work on a flexible working basis would be considered.

The successful candidates will be required to work as part of a dedicated team within the People Directorate supporting the development and delivery of SFRS People Services activities via the provision of an efficient, accurate and prompt end to end resourcing administration service. You will administer and process vacancies, promotional campaigns and other selection processes, within the Services’ electronic recruitment portal and supporting systems/trackers. You will be required to process administrative tasks as required to support; vacancy creation, application shortlisting, psychometric or practical selection testing and interview scheduling, ensuring that timely candidate status communications are issued and recorded at each stage of the process. You will maintain, administer and update SFRS systems (e.g. HR/Payroll system and the Services electronic resourcing system) ensuring data is accurate and follows standard SFRS guidelines enabling effective statistical reporting against performance indicators and for governance purposes and responses to FOI requests.

Previous experience of working within a busy administrative environment is essential, the successful candidate must demonstrate good verbal and written communication skills with an ability to communicate clearly and confidently, displaying exceptional organisational skills and the ability to work flexibly and accurately to meet deadlines and timescales. The ability to use initiative when dealing with issues and offering solutions. The applicant must have previous experience of handling personal and confidential data and an understanding of Data Protection Legislation. A working knowledge and experience of IT packages e.g. Office 365 is required.

The standard working week for support staff posts is 35 hours, Monday – Friday, applicants will be required to attend the office one day per week on a hybrid working pattern.

Full details of the role and our recruitment process can be found in the attached information pack.

Salary on appointment will normally be at the lower salary point, with progression subject to regular review – in line with the SFRS performance appraisal arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

This post is also subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate\’s will be subject to a Standard Disclosure record check through Disclosure Scotland.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.

Please note, a fully completed application form must be submitted asSFRS do not accept CVs in support of applications for employment.

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People Services Administrator employer: Scottish Fire and Rescue Service

The Scottish Fire and Rescue Service is an exceptional employer, offering a supportive work culture that values flexibility and inclusivity. With opportunities for professional growth within a dedicated team, employees benefit from a hybrid working model and a commitment to equal opportunities, making it an ideal place for those seeking meaningful and rewarding employment in public service.
Scottish Fire and Rescue Service

Contact Detail:

Scottish Fire and Rescue Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Services Administrator

✨Tip Number 1

Familiarise yourself with the Scottish Fire and Rescue Service's values and mission. Understanding their commitment to community safety and service excellence will help you align your responses during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of the Scottish Fire and Rescue Service. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and questions during the interview process.

✨Tip Number 3

Brush up on your knowledge of data protection legislation and how it applies to HR practices. Being able to discuss this confidently will show that you understand the importance of confidentiality in the People Services Administrator role.

✨Tip Number 4

Prepare examples from your previous experience that showcase your organisational skills and ability to handle confidential information. Be ready to discuss specific situations where you successfully managed administrative tasks under pressure.

We think you need these skills to ace People Services Administrator

Administrative Skills
Attention to Detail
Verbal Communication Skills
Written Communication Skills
Organisational Skills
Time Management
Data Entry and Management
Confidentiality and Data Protection Awareness
Problem-Solving Skills
IT Proficiency (Office 365)
Flexibility and Adaptability
Experience with Recruitment Processes
Ability to Work in a Team
Initiative and Proactivity

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the People Services Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Strong Application Form: Since SFRS does not accept CVs, focus on completing the application form meticulously. Ensure you provide detailed examples of your previous administrative experience, communication skills, and ability to handle confidential data.

Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and proficiency in IT packages like Office 365. Mention any experience you have with HR systems or data protection legislation, as these are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this administrative role.

How to prepare for a job interview at Scottish Fire and Rescue Service

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a People Services Administrator. Familiarise yourself with the key tasks such as processing vacancies and managing candidate communications, as this will help you answer questions confidently.

✨Showcase Your Communication Skills

Since good verbal and written communication skills are essential for this role, prepare examples from your past experiences where you effectively communicated in an administrative setting. This could include how you handled sensitive information or resolved issues.

✨Demonstrate Organisational Skills

Be ready to discuss how you manage your time and prioritise tasks, especially in a busy administrative environment. You might want to share specific strategies or tools you use to stay organised and meet deadlines.

✨Familiarise Yourself with Data Protection

Given the importance of handling personal and confidential data, brush up on your knowledge of Data Protection Legislation. Be prepared to discuss how you ensure compliance and maintain confidentiality in your previous roles.

People Services Administrator
Scottish Fire and Rescue Service
Location: Newbridge
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