Welfare Rights Officer

Welfare Rights Officer

Full-Time 34685 - 40524 £ / year (est.) No home office possible
Scottish Federation of Housing Associations

At a Glance

  • Tasks: Support tenants with welfare advice and help them improve their financial situations.
  • Company: Join a dynamic team at ACHA Group, dedicated to making a difference.
  • Benefits: Enjoy flexible working, a pension scheme, life assurance, and health perks.
  • Why this job: Make a real impact in people's lives while developing your skills.
  • Qualifications: Passion for helping others and strong communication skills.
  • Other info: Full-time role with opportunities for personal and professional growth.

The predicted salary is between 34685 - 40524 £ per year.

We are looking for an ambitious and dynamic individual to join our Lomond team as Welfare Rights Officer. The role is responsible for providing Association tenants with information, advice, advocacy services and support on welfare reform and benefit changes allowing them, where possible, to improve their financial circumstances through an uptake of welfare benefits.

As an ACHA Group employee you will enjoy a fantastic range of benefits including flexible working options, a contributory pension scheme, life assurance, wellbeing and health benefits.

Job Type: Full Time

To apply visit the recruitment section of our website at www.acha.co.uk. If you cannot access the website, please contact the recruitment team: 01546 605964 or email recruitment@acha.co.uk.

Closing Date: 12 noon Friday 7th November 2025

Welfare Rights Officer employer: Scottish Federation of Housing Associations

As a Welfare Rights Officer with ACHA Group, you will be part of a supportive and inclusive work culture that prioritises employee wellbeing and professional development. With flexible working options and a comprehensive benefits package, including a contributory pension scheme and life assurance, ACHA Group is committed to helping you thrive both personally and professionally in the beautiful Lomond area. Join us in making a meaningful impact on the lives of our tenants while enjoying a rewarding career path.
Scottish Federation of Housing Associations

Contact Detail:

Scottish Federation of Housing Associations Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welfare Rights Officer

✨Tip Number 1

Network like a pro! Reach out to current or former employees in similar roles. They can give us the inside scoop on what it’s really like and might even refer us for the job.

✨Tip Number 2

Prepare for the interview by researching common questions for Welfare Rights Officers. We should also think about our own experiences and how they relate to the role, so we can showcase our skills effectively.

✨Tip Number 3

Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help us feel more confident and articulate when it’s our turn to shine.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and show that we’re genuinely interested in the position.

We think you need these skills to ace Welfare Rights Officer

Knowledge of Welfare Reform
Benefit Advice
Advocacy Skills
Financial Assessment
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Empathy
Research Skills
Report Writing
Negotiation Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Welfare Rights Officer role. Highlight your experience with welfare reform and how you can help tenants improve their financial situations.

Show Your Passion: Let us see your enthusiasm for helping others! Share any relevant experiences or projects that demonstrate your commitment to welfare rights and advocacy.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon to ensure we understand your qualifications and motivations without any confusion.

Apply Through Our Website: Don’t forget to submit your application through our website at www.acha.co.uk. It’s the easiest way for us to receive your details and get the ball rolling on your application!

How to prepare for a job interview at Scottish Federation of Housing Associations

✨Know Your Welfare Rights Inside Out

Make sure you brush up on the latest welfare reforms and benefit changes. Familiarise yourself with the specific benefits that Association tenants might be eligible for, as this will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.

✨Showcase Your Advocacy Skills

Prepare examples of how you've successfully advocated for individuals or groups in the past. Whether it's through previous work or volunteer experiences, being able to demonstrate your ability to support others in navigating complex systems will set you apart from other candidates.

✨Understand the Organisation's Values

Research ACHA Group and their mission. Understanding their commitment to improving financial circumstances for tenants will help you align your answers with their values during the interview. This shows that you’re not just looking for any job, but that you’re passionate about their cause.

✨Prepare Questions to Ask

Think of insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the role. Asking thoughtful questions demonstrates your enthusiasm and helps you gauge if the organisation is the right fit for you.

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