Tenant-Centric Housing Officer

Tenant-Centric Housing Officer

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver top-notch housing management services and support tenants in your patch area.
  • Company: Forth Housing Association, dedicated to customer satisfaction and community wellbeing.
  • Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
  • Other info: Join a culture focused on value for money and community impact.
  • Why this job: Make a real difference in people's lives while managing housing services effectively.
  • Qualifications: Strong communication skills and ability to work well in a team.

The predicted salary is between 31500 - 38500 £ per year.

Forth Housing Association is seeking a customer‑focussed Housing Officer to deliver high quality housing management services for tenants and customers, including rent accounts, void properties and housing allocations.

You will take responsibility for a patch area, delivering tenancy and estate management services in a culture focused on value for money.

The role requires strong communication, teamwork and the ability to plan and prioritise workloads to sustain tenancies.

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Tenant-Centric Housing Officer employer: Scottish Federation of Housing Associations

Maryhill Housing Association is an exceptional employer that prioritises a high-quality customer experience within a supportive and dynamic team environment. Employees benefit from comprehensive training, opportunities for professional growth, and a strong commitment to corporate responsibility, all while working in the vibrant Glasgow area. The organisation fosters a culture of collaboration and innovation, ensuring that every team member feels valued and empowered to make a meaningful impact in the community.

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Contact Details:

Scottish Federation of Housing Associations Recruitment Team

We think you need these skills to ace Tenant-Centric Housing Officer

Customer Focus
Housing Management
Rent Account Management
Void Property Management
Housing Allocations
Tenancy Management
Estate Management