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- Tasks: Support tenants at risk of losing their homes and provide essential resources.
- Company: Join Fife Housing Group, a leading social housing provider dedicated to community welfare.
- Benefits: Enjoy 32 days leave, healthcare cashback, and a generous pension scheme.
- Why this job: Make a real impact in people's lives while working in a supportive, award-winning environment.
- Qualifications: Experience with vulnerable individuals, strong housing knowledge, and a valid driving licence required.
- Other info: This is a fixed-term role until March 2026; no agencies please.
The predicted salary is between 29000 - 38000 £ per year.
Contract type: Full-time, fixed-term until 31 March 2026
Hours of work: 35 hours per week
Salary scale: SA01, Band 1 - £34,196
Leave entitlement: Standard 32 days + 8 public/general holidays (prorated to start date)
Place of work: Fife Housing Group office, 7 Pitreavie Court, Pitreavie Business Park, Dunfermline, KY11 8UU (and other locations throughout Fife)
Probation period: A three-month probation period applies to all new employees
Healthcare: The Group participates in a cashback plan for colleagues
Pension arrangements: Pension scheme provided with employer contribution being double the employee contribution, to a maximum of 17%. The scheme is operated through salary sacrifice.
Other benefits: Group Income Protection – 50% of salary following 26 weeks of absence; Death in Service – 4 x salary
As part of the Fife Housing Association Alliance, we’re committed to preventing homelessness before it happens - and we’re looking for someone who shares this dedication to join our team.
We’ve secured funding to employ a dedicated Tenancy Support Worker to work closely with tenants who may be at risk of losing their home. This new role is all about early intervention - helping people to keep their tenancy and access the right support when life gets tough.
You’ll work directly with tenants, collaborating with our housing teams and external partners to make a real difference. If you’ve got housing or support experience, a good head for problem-solving and a passion for helping people, we want to hear from you.
You should have:
- Experience supporting vulnerable people
- Strong housing knowledge and empathy
- A proactive, solutions-focused approach
- A full driving licence and use of a car insured for business use
You will also need to embody our brand values by being consistently accountable, firm but fair, open and honest and versatile.
This is a fixed-term role, funded until March 2026.
The full job description, person specification and application form can be found on our website.
If you feel you have the skills and experience required and would like to join an award-winning social housing provider that puts people at the heart of everything it does, then we’d like to hear from you. STRICTLY NO AGENCIES PLEASE.
Fife Housing Group is an Equal Opportunities Employer and welcomes applications from all sections of the community.
Our purpose: At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.
Our passion: We are passionate about what we do and the difference we can make, working hard to deliver positive impacts for our customers and their communities.
Our people: Our people are central to our success and we are committed to supporting, developing, rewarding and empowering everyone in our organisation – and we have the Platinum Investors in People (IIP) accreditation to prove it!
Notes: All applicants are required to complete an online application form to help standardise the shortlisting and interview processes. Please note that CVs will not be accepted.
Tenancy Support Worker (Fixed-term) employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker (Fixed-term)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by tenants at risk of losing their homes. Understanding these issues will help you demonstrate your empathy and problem-solving skills during the interview.
✨Tip Number 2
Network with professionals in the housing and support sectors. Attend local events or join online forums to connect with others who share your passion for helping vulnerable people, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare examples from your past experiences that showcase your proactive approach and solutions-focused mindset. Be ready to discuss how you've successfully supported individuals in challenging situations.
✨Tip Number 4
Research Fife Housing Group's values and mission. Tailor your responses in interviews to reflect how your personal values align with theirs, emphasising your commitment to making a positive impact in the community.
We think you need these skills to ace Tenancy Support Worker (Fixed-term)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Tenancy Support Worker position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Personal Statement: Write a personal statement that showcases your passion for helping vulnerable people and your problem-solving skills. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: Make sure to detail any previous work or volunteer experience related to housing support or working with vulnerable individuals. Emphasise your empathy and proactive approach in these situations.
Follow Application Instructions: Ensure you complete the online application form as specified. Remember, CVs are not accepted, so focus on providing all the required information in the application form to standardise the process.
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable people during the interview. Share specific examples of how you've made a difference in someone's life, as this aligns with the core values of the Fife Housing Group.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss scenarios where you've successfully resolved issues or challenges faced by tenants or clients. Highlight your proactive and solutions-focused approach, as this is crucial for the Tenancy Support Worker role.
✨Familiarise Yourself with Housing Knowledge
Brush up on your housing knowledge before the interview. Be ready to discuss relevant policies, support services, and community resources that can help tenants maintain their tenancies, showcasing your expertise in the field.
✨Embody the Brand Values
Understand and embody the brand values of accountability, fairness, openness, and versatility. Prepare to give examples of how you've demonstrated these values in your previous roles, as they are essential for fitting into the team at Fife Housing Group.
