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- Tasks: Lead a team to deliver top-notch housing services and drive positive change.
- Company: Join Blackwood Housing Association, a forward-thinking organisation making a real impact.
- Benefits: Enjoy health resources, discounts, and ongoing professional development.
- Other info: Exciting career progression opportunities in a supportive environment.
- Why this job: Shape the future of housing services and make a difference in communities.
- Qualifications: Experienced in housing with strong leadership and customer service skills.
The predicted salary is between 40427 - 43704 £ per year.
This is an exciting time to join Blackwood Housing Association as we create new team leader roles to deliver on our ambitious strategic direction, focused on delivering even better outcomes for our tenants and communities across Scotland. We’re looking for Team Leaders who are energised by change and motivated by purpose - leaders who want to help shape the future of housing services. You’ll play a key role in leading teams through transformation, embedding new ways of working, and translating our strategic ambitions into real, day‑to‑day improvements for the people we serve. With opportunities to influence service development, support staff to thrive, and contribute to an organisation that is evolving and growing, this is a chance to build a leadership career that genuinely makes a difference.
What You’ll Be Doing
- Lead and support a team to deliver excellent, customer‑focused housing services
- Ensure day‑to‑day operations comply with policies, procedures, and regulatory standards
- Drive performance across key areas such as tenancy sustainment, customer engagement, and void management
- Promote best practice and maintain up‑to‑date knowledge of housing legislation and professional standards
- Oversee accurate data management, reporting, and audit trail processes
- Support and supervise site‑based staff alongside the wider management team
- Attend meetings across office locations as required
What We’re Looking For
- An experienced housing professional with strong knowledge of housing legislation and regulation
- A confident leader with the ability to motivate, coach, and develop a team
- Highly organised, with strong decision‑making and problem‑solving skills
- Committed to delivering excellent customer service and continuous improvement
- Comfortable working across multiple sites and collaborating with a range of stakeholders
Why Join Us?
- Opportunity to lead and shape high‑quality housing services
- Work within a supportive and forward‑thinking organisation
- Make a meaningful impact in communities across Scotland
- Ongoing professional development and career progression opportunities
Our employee benefits
- Access to Health and Wellbeing resources such as 24 hour GP service, physiotherapy, 24/7 Employee Assistance Program and in‑house Mental Health First Aiders
- Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
- Discounts at major online and High Street retailers
If you’re passionate about housing and ready to take the next step in your leadership career, we’d love to hear from you. The deadline for submission of applications is by 16/04/2026. Closing date for applications Thursday 30th April 2026, 17:00
Full salary & employment details: 35 Hours per week £40,427.66 - £43,704.92 (GN07) 2 Positions Available: West of Scotland, East/North of Scotland
Housing Officer Team Leader in Scotland employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer Team Leader in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for leadership roles. You never know who might have the inside scoop on opportunities at places like Blackwood Homes and Care.
✨Tip Number 2
Prepare for interviews by researching the latest trends in housing legislation and customer service best practices. Show that you’re not just a leader, but a knowledgeable one who can drive performance and make a real impact.
✨Tip Number 3
Practice your leadership pitch! Be ready to share examples of how you've motivated teams and improved services in the past. This will help you stand out as someone who can lead change effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a forward-thinking organisation like Blackwood.
We think you need these skills to ace Housing Officer Team Leader in Scotland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Housing Officer Team Leader role. Highlight your leadership experience and knowledge of housing legislation to show us you’re the right fit!
Show Your Passion: We want to see your enthusiasm for housing services! Share examples of how you've made a difference in previous roles or how you’ve contributed to community improvement. Let your passion shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically so we can easily see your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Stuff
Make sure you brush up on housing legislation and regulations before the interview. Being able to discuss these topics confidently will show that you're not just a leader, but a knowledgeable one who can guide your team effectively.
✨Show Your Leadership Style
Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve driven performance or improved customer service. This will help demonstrate your ability to lead and inspire others.
✨Be Ready for Change
Since this role involves leading teams through transformation, be prepared to discuss how you handle change. Share experiences where you've successfully implemented new ways of working and how you supported your team during those transitions.
✨Engage with the Community
Understand the importance of community engagement in housing services. Be ready to talk about how you would promote best practices and ensure that tenant needs are met. Showing your commitment to making a meaningful impact will resonate well with the interviewers.