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- Tasks: Lead and manage repairs and voids, ensuring compliance and quality service delivery.
- Company: Join Southside Housing Association, a community-focused organisation dedicated to providing quality housing.
- Benefits: Enjoy 40 days leave, a pension scheme, and a supportive work environment.
- Why this job: Be part of a dynamic team that values innovation and positive communication while making a social impact.
- Qualifications: Strong technical knowledge, problem-solving skills, and a valid driver's licence required.
- Other info: Opportunity for skill development in inspection and contract management.
The predicted salary is between 36000 - 60000 £ per year.
We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
If you like to work in a fast moving environment with a varied workload and have excellent technical knowledge and problem solving skills this could be for you. We are a charitable community-controlled housing association owning and managing approximately 2,250 houses for social rent, providing a factoring service for approximately 750 owners and manage just over 250 properties through our subsidiary Southside Lettings for Mid-Market. We also have an extensive development programme to build new homes.
The post holder will have a high level of knowledge and ensure adherence to all relevant regulatory, legislative, and compliance requirements and best practice including the monitoring and management of, but not restricted to issues relating to CDM 2015, gas safety, asbestos management, water safety, lift safety, electrical safety and reported cases of damp and mould. It is expected that the officer will have a strong technical understanding of these issues.
A specific role of the post holder will be to provide leadership and supervision to the Service Contracts Assistant as well as overseeing activities, manage services and service delivery on time, within budget and to expected standards. It is expected that where required the role will be to implement or propose changes or improvements within the Service Contracts Team.
In today’s environment, the ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service. This is an excellent opportunity for the right person, to develop their skills in inspection and contract management while ensuring compliance with legal and regulatory requirements.
A competence in using IT packages will be required. The successful candidate will hold a valid driver’s licence and should have access to a vehicle for work use. The Association is an equal opportunities employer.
Closing Date for Applications: 12 noon on Friday 28th March 2025
Interviews will be held on: Week Commencing 7th April 2025
Repairs & Voids Manager employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Voids Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance requirements mentioned in the job description, such as CDM 2015 and gas safety. This knowledge will not only help you stand out during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to lead and supervise will align well with the expectations for this position.
✨Tip Number 3
Research Southside Housing Association's values and recent projects. Being able to discuss how your personal values align with theirs during the interview can make a strong impression and show that you're genuinely interested in the organisation.
✨Tip Number 4
Prepare to discuss your problem-solving skills by thinking of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to thrive in a fast-moving environment, which is crucial for this position.
We think you need these skills to ace Repairs & Voids Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in repairs, compliance, and team leadership in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Repairs & Voids Manager position. Emphasise your technical knowledge, problem-solving abilities, and any relevant certifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific examples of how you've successfully managed similar tasks or projects in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of key technical areas such as gas safety, asbestos management, and electrical safety. Be prepared to discuss how you've applied this knowledge in previous roles, as it will demonstrate your capability to handle the responsibilities of the Repairs & Voids Manager.
✨Emphasise Leadership Skills
Since the role involves supervising the Service Contracts Assistant, highlight any past experiences where you've successfully led a team or managed projects. Share specific examples that showcase your leadership style and how you motivate others to achieve their best.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've encountered challenges in service delivery or compliance. Explain your thought process and the steps you took to resolve these issues, showcasing your ability to think critically and adapt in a fast-paced environment.
✨Exhibit a Customer-Centric Approach
The focus on quality service is paramount, so be ready to talk about how you've prioritised customer satisfaction in your previous roles. Share examples of how you've gone above and beyond to ensure clients received the best possible service, aligning with the organisation's values.
