At a Glance
- Tasks: Ensure compliance and high standards in property management for our community.
- Company: Join Ochil View Housing Association, a leading social landlord in Clackmannanshire.
- Benefits: Competitive salary, flexible working, and a supportive work environment.
- Other info: Be part of an award-winning team with great career development opportunities.
- Why this job: Make a real difference in people's lives through quality housing and community involvement.
- Qualifications: Experience in property services and a passion for customer satisfaction.
The predicted salary is between 40635 - 44619 € per year.
Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to over 1450 households in Clackmannanshire and West Fife.
Responsible for effective delivery of the Association’s compliance programmes to the Association’s tenants, sharing owners and owners of factored property; to help ensure that the Association's properties are maintained to the highest standard possible through regular monitoring, contract management and investment that deliver value for money, high quality and high customer satisfaction.
Provide technical advice and assistance to other members of the Property and Housing Services departments; to contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.
To contribute to establishing, operating and reviewing the Policies and Procedures of the Association that are relevant to the delivery of Property Services, particularly compliance management, safety and monitoring; to promote resident participation and community involvement.
The hours for this permanent post will amount to 35 hours per week working Monday to Friday. The Association operates a flexible working system with some homeworking also available, more information can be provided at the interview.
PROPERTY SERVICES OFFICER (COMPLIANCE) employer: Scottish Federation of Housing Associations
Ochil View Housing Association Ltd. is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture and flexible working arrangements, including opportunities for homeworking. As an Investor in People Gold and a Living Wage Employer, we are dedicated to fostering employee growth through continuous training and community involvement, making it a rewarding place to work for those passionate about delivering high-quality housing services in Clackmannanshire and West Fife.
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land PROPERTY SERVICES OFFICER (COMPLIANCE)
✨Tip Number 1
Get to know the company! Research Ochil View Housing Association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the compliance programmes and customer service standards they value. Practise your responses so you can confidently showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace PROPERTY SERVICES OFFICER (COMPLIANCE)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Property Services Officer (Compliance). We want to see how you can contribute to our mission of providing high-quality housing and customer service.
Showcase Your Compliance Knowledge:Since this role is all about compliance, don’t forget to mention any relevant experience or knowledge you have in compliance management. We’re looking for someone who understands the importance of maintaining high standards and can help us achieve our targets.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations relevant to housing associations. Familiarise yourself with the specific policies and procedures that Ochil View Housing Association follows, as this will show your commitment and understanding of the role.
✨Showcase Your Customer Service Skills
Since the job involves high standards of customer service, prepare examples from your past experiences where you've successfully dealt with tenants or clients. Highlight how you ensured satisfaction and resolved issues effectively.
✨Demonstrate Team Collaboration
This role requires working closely with other departments. Be ready to discuss how you've collaborated with different teams in the past, especially in delivering projects or compliance programmes. This will illustrate your ability to contribute positively to the Property Services department.
✨Engage with Community Involvement
Ochil View values resident participation, so think about ways you've engaged with communities or promoted involvement in previous roles. Share any initiatives you've led or participated in that fostered community spirit and collaboration.
