Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with property maintenance and provide top-notch customer service.
- Company: Join Waverley Housing, a leading social landlord in the Scottish Borders.
- Benefits: Enjoy hybrid working, generous holidays, and a health care plan.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Strong communication and organisational skills; customer service experience preferred.
- Other info: Interviews scheduled for the week of 22 September 2025; we value diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Job Type
Full Time
Waverley Housing is a registered social landlord operating in the Scottish Borders. We are looking for a highly motivated and committed individual to join our busy property maintenance service to ensure it continues to operate in an effective and efficient manner for our customers.
Reporting directly to the Head of Property & Assets you will have excellent communication, organisational and customer service skills with experience of working in a customer focussed environment, ideally with an understanding of the social housing sector.
The primary responsibilities of the role include acting as a first point of contact for our repairs and maintenance service and providing a high quality administration service.
This rewarding post offers an attractive and competitive employment package, which includes a generous holiday allowance and health care plan. Hybrid working arrangements are available.
For an application pack please email: recruitment@waverley-housing.co.uk
Waverley Housing is committed to equalities, diversity and inclusion in everything we do. We welcome applications from all sectors of the community.
Notes
INTERVIEWS WILL BE HELD: WEEK COMMENCING 22 SEPTEMBER 2025
Contact name:Joyce Wright
#J-18808-Ljbffr
Property Services Assistant employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Assistant
✨Tip Number 1
Familiarise yourself with the social housing sector, especially in the Scottish Borders. Understanding local issues and community needs can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've effectively handled customer queries or complaints in previous roles.
✨Tip Number 3
Prepare questions about the property maintenance service and its challenges. This shows your genuine interest in the role and helps you stand out as a proactive candidate.
✨Tip Number 4
Network with current or former employees of Waverley Housing if possible. They can provide insights into the company culture and what the hiring team values most in candidates.
We think you need these skills to ace Property Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Property Services Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and why you are a good fit for Waverley Housing. Mention your understanding of the social housing sector and how your skills can contribute to their property maintenance service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Research the Company
Before your interview, take some time to learn about Waverley Housing. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in customer service or property maintenance. Be specific about your roles and how they relate to the responsibilities of a Property Services Assistant.
✨Prepare for Common Questions
Think about common interview questions related to customer service and problem-solving. Prepare examples from your past experiences that demonstrate your skills and how you handle challenges.
✨Show Enthusiasm for the Role
Express your passion for working in the social housing sector and your commitment to providing excellent service. A positive attitude can make a significant difference in how you are perceived during the interview.
