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- Tasks: Manage maintenance issues and ensure properties are safe and attractive for customers.
- Company: Join a dynamic team dedicated to providing excellent property services.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Make a real impact on community living while working in a supportive environment.
- Qualifications: No specific qualifications required; just a passion for property and customer service.
- Other info: Applications close on 18 July 2025, so don't miss out!
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Type: Full Time. You will be responsible for all maintenance issues arising in your patch of properties, whether repairs, voids or planned maintenance. You will get to know your patch in detail, understanding the construction of the properties and the maintenance required to ensure the properties remain safe, secure and attractive for our customers.
Responsibilities
You will be focussed on ensuring customers receive an excellent level of service through informative communication, knowledgeable advice on issues such as damp and condensation and a proactive approach to identifying and resolving maintenance issues. You will work with contractors to deliver planned improvement works in your patch including kitchen and bathroom upgrades and window replacements. You will also help to look after any property related insurance works, disabled adaptations and unplanned major repairs in your patch.
Compliance and Safety
You will understand the importance of health and safety and compliance with CDM Regulations 2015 and be willing to challenge poor health and safety practices.
Team and Relationships
You will enjoy working as part of a friendly team and be someone that builds strong, positive working relationships with staff and contractors.
Notes
Closing date for applications is Friday, 18 July 2025
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Property Officer employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Officer
✨Tip Number 1
Familiarise yourself with the specific properties in the area you’ll be managing. Understanding their construction and common maintenance issues will help you stand out during interviews, as you can demonstrate your proactive approach to property management.
✨Tip Number 2
Network with professionals in the property management field. Attend local events or join online forums where you can connect with current Property Officers or contractors. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations, particularly the CDM Regulations 2015. Being able to discuss these confidently in an interview will show that you take compliance seriously and are prepared to challenge poor practices.
✨Tip Number 4
Prepare examples of how you've successfully resolved maintenance issues in the past. Highlighting your problem-solving skills and ability to communicate effectively with customers and contractors will demonstrate your suitability for the role.
We think you need these skills to ace Property Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Officer. Familiarise yourself with maintenance issues, customer service expectations, and compliance regulations mentioned in the job description.
Tailor Your CV: Highlight relevant experience in property maintenance, customer service, and health and safety compliance. Use specific examples that demonstrate your ability to manage repairs and work with contractors effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's needs. Mention your proactive approach to resolving maintenance issues and your commitment to excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Property Officer.
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Properties
Familiarise yourself with the types of properties you will be managing. Understand their construction and common maintenance issues. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Communication Skills
Prepare to discuss how you would communicate effectively with customers regarding maintenance issues. Highlight any previous experiences where you provided excellent customer service or resolved conflicts.
✨Emphasise Health and Safety Awareness
Be ready to talk about your understanding of health and safety regulations, particularly CDM Regulations 2015. Share examples of how you've previously ensured compliance and challenged unsafe practices.
✨Demonstrate Teamwork and Relationship Building
Think of examples that showcase your ability to work well in a team and build positive relationships with contractors and colleagues. This is crucial for a role that involves collaboration on maintenance projects.
