At a Glance
- Tasks: Lead a team to deliver outstanding housing services and support community wellbeing.
- Company: Waverley Housing, dedicated to providing great homes and services.
- Benefits: Competitive salary, supportive environment, and professional development opportunities.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in people's lives and shape housing services in the Scottish Borders.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 32080 - 37694 £ per year.
At Waverley Housing, we are committed to providing great homes and great services to our customers. We are looking for an experienced, motivated and customer-focused Senior Housing Officer to lead our Housing Management team and help us deliver outstanding housing services across the Scottish Borders. This is a key leadership role within our Housing Services team. You will provide day‑to‑day management and support to Housing Officers, ensuring high standards of performance across tenancy management, estate management, arrears prevention, and neighbourhood services.
We are looking for someone who combines strong housing management expertise with excellent leadership skills and a passion for delivering positive outcomes for tenants and communities.
What you will be doing:
- Leading and developing a team of Housing Officers.
- Driving high performance and service excellence.
- Supporting tenancy sustainment and community wellbeing.
- Managing complex tenancy, anti‑social behaviour and customer service issues.
- Monitoring performance and ensuring compliance with housing legislation and regulatory requirements.
- Contributing to service improvement and strategic projects.
What we are looking for:
- Significant experience in housing management within a social housing environment.
- Proven experience of leading or supervising teams.
- Strong knowledge of tenancy management, housing legislation and good practice.
- Excellent communication, problem‑solving and decision‑making skills.
- A commitment to delivering outstanding customer service.
This is an exciting opportunity to play a leading role in shaping housing services for communities across the Scottish Borders. We offer a supportive working environment, opportunities for professional development and the chance to make a genuine difference to people's lives.
Waverley Housing is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community.
How to Apply:
Email for an application pack or download a copy from our website at: date for applications Monday 20th July 2026, 12:00
Full salary & employment details:
35 Hours Per Week – Monday – Friday (12 Noon Finish on a Friday) Salary – £48,386 P/A (Inclusive of Car Allowance)
Job type: Full Time
Contact name: Joyce Wright
Senior Housing Officer in London employer: Scottish Federation of Housing Associations
Waverley Housing is an exceptional employer dedicated to enhancing the lives of individuals and communities across the Scottish Borders. With a strong focus on professional development, a supportive work culture, and a commitment to equality and inclusion, we empower our employees to excel in their roles while making a meaningful impact in housing services. Join us to lead a passionate team and contribute to positive outcomes for tenants and neighbourhoods.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Officer in London
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We think you need these skills to ace Senior Housing Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Scottish Federation of Housing Associations
✨Get to Know Public Sector Values
Before your interview with Scottish Federation of Housing Associations, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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