At a Glance
- Tasks: Lead a team to deliver top-notch housing services and drive positive change.
- Company: Join Blackwood Housing Association, a forward-thinking organisation in Scotland.
- Benefits: Health resources, discounts, and ongoing professional development opportunities.
- Other info: Exciting career progression in a supportive environment.
- Why this job: Make a real impact in communities while shaping the future of housing services.
- Qualifications: Experienced in housing with strong leadership and customer service skills.
The predicted salary is between 42766 - 43704 £ per year.
This is an exciting time to join Blackwood Housing Association as we create new team leader roles to deliver on our ambitious strategic direction, focused on delivering even better outcomes for our tenants and communities across Scotland. We’re looking for Team Leaders who are energised by change and motivated by purpose - leaders who want to help shape the future of housing services. You’ll play a key role in leading teams through transformation, embedding new ways of working, and translating our strategic ambitions into real, day‑to‑day improvements for the people we serve. With opportunities to influence service development, support staff to thrive, and contribute to an organisation that is evolving and growing, this is a chance to build a leadership career that genuinely makes a difference.
What You’ll Be Doing
- Lead and support a team to deliver excellent, customer‑focused housing services
- Ensure day‑to‑day operations comply with policies, procedures, and regulatory standards
- Drive performance across key areas such as tenancy sustainment, customer engagement, and void management
- Promote best practice and maintain up‑to‑date knowledge of housing legislation and professional standards
- Oversee accurate data management, reporting, and audit trail processes
- Support and supervise site‑based staff alongside the wider management team
- Attend meetings across office locations as required
What We’re Looking For
- An experienced housing professional with strong knowledge of housing legislation and regulation
- A confident leader with the ability to motivate, coach, and develop a team
- Highly organised, with strong decision‑making and problem‑solving skills
- Committed to delivering excellent customer service and continuous improvement
- Comfortable working across multiple sites and collaborating with a range of stakeholders
Why Join Us?
- Opportunity to lead and shape high‑quality housing services
- Work within a supportive and forward‑thinking organisation
- Make a meaningful impact in communities across Scotland
- Ongoing professional development and career progression opportunities
Our employee benefits
- Access to Health and Wellbeing resources such as 24 hour GP service, physiotherapy, 24/7 Employee Assistance Program and in‑house Mental Health First Aiders
- Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
- Discounts at major online and High Street retailers
If you’re passionate about housing and ready to take the next step in your leadership career, we’d love to hear from you.
The deadline for submission of applications is by 16/04/2026. Closing date for applications Thursday 30th April 2026, 17:00
Full salary & employment details
- 35 Hours per week
- £40,427.66 - £43,704.92 (GN07)
- 2 Positions Available: West of Scotland, East/North of Scotland
Housing Officer Team Leader in London employer: Scottish Federation of Housing Associations
Blackwood Housing Association is an exceptional employer, offering a unique opportunity to lead and shape high-quality housing services in the beautiful North and West of Scotland. With a strong commitment to employee development, a supportive work culture, and a focus on making a meaningful impact in communities, you will thrive in an environment that values innovation and collaboration. Join us to be part of a forward-thinking organisation that prioritises your growth and wellbeing while delivering excellent customer-focused services.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer Team Leader in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Scottish Federation of Housing Associations, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Scottish Federation of Housing Associations and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Officer Team Leader in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Scottish Federation of Housing Associations and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Get to Know Public Sector Values
Before your interview with Scottish Federation of Housing Associations, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Scottish Federation of Housing Associations.
