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- Tasks: Provide top-notch customer service and admin support while managing housing queries.
- Company: Prominent housing provider with a focus on community and customer satisfaction.
- Benefits: Enjoy hybrid work, flexible hours, and a range of employee perks.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Strong multitasking skills and attention to detail required.
- Other info: Temporary 6-month contract with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A prominent housing provider is looking for a Customer Services Advisor for a 6-month temporary contract in Edinburgh. The role involves providing administrative support and exceptional front-line customer service. You will manage housing queries and ensure effective communication with customers. This dynamic position requires multitasking, attention to detail, and the ability to adapt to changing priorities.
Employees enjoy a hybrid work environment, flexible working hours, and various employee benefits. Apply by 16th February 2026.
Hybrid Customer Service & Admin Advisor (6-Month) employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service & Admin Advisor (6-Month)
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your approach during interviews. This shows you're genuinely interested and helps us connect with you better.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve handled difficult situations or queries. We want to see how you think on your feet, so be ready to share those stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the company culture, which can really help us stand out in the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into this hybrid role.
We think you need these skills to ace Hybrid Customer Service & Admin Advisor (6-Month)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any admin skills you have. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Share specific examples of how you've handled customer queries or administrative tasks in the past.
Show Off Your Multitasking Skills: In your application, mention times when you've successfully juggled multiple tasks. This role requires adaptability, so let us know how you thrive in dynamic environments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know the Company Inside Out
Before your interview, do some research on the housing provider. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you managed queries or resolved issues effectively. This will demonstrate your ability to handle the front-line responsibilities of the role.
✨Highlight Your Multitasking Abilities
Since the job requires multitasking, be ready to discuss how you've successfully juggled multiple tasks in previous roles. Use specific examples to illustrate your organisational skills and how you prioritise tasks under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for customer management, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
