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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch housing services and drive positive change.
- Company: Join Blackwood Housing Association, a forward-thinking organisation in Scotland.
- Benefits: Enjoy health resources, discounts, and ongoing professional development.
- Why this job: Make a real impact in communities while shaping the future of housing services.
- Qualifications: Experienced in housing with strong leadership and customer service skills.
- Other info: Dynamic role with opportunities for career progression and personal growth.
The predicted salary is between 40427 - 43704 £ per year.
This is an exciting time to join Blackwood Housing Association as we create new team leader roles to deliver on our ambitious strategic direction, focused on delivering even better outcomes for our tenants and communities across Scotland. We’re looking for Team Leaders who are energised by change and motivated by purpose – leaders who want to help shape the future of housing services. You’ll play a key role in leading teams through transformation, embedding new ways of working, and translating our strategic ambitions into real, day‑to‑day improvements for the people we serve. With opportunities to influence service development, support staff to thrive, and contribute to an organisation that is evolving and growing, this is a chance to build a leadership career that genuinely makes a difference.
What You’ll Be Doing
- Lead and support a team to deliver excellent, customer‑focused housing services
- Ensure day‑to‑day operations comply with policies, procedures, and regulatory standards
- Drive performance across key areas such as tenancy sustainment, customer engagement, and void management
- Promote best practice and maintain up‑to‑date knowledge of housing legislation and professional standards
- Oversee accurate data management, reporting, and audit trail processes
- Support and supervise site‑based staff alongside the wider management team
- Attend meetings across office locations as required
What We’re Looking For
- An experienced housing professional with strong knowledge of housing legislation and regulation
- A confident leader with the ability to motivate, coach, and develop a team
- Highly organised, with strong decision‑making and problem‑solving skills
- Committed to delivering excellent customer service and continuous improvement
- Comfortable working across multiple sites and collaborating with a range of stakeholders
Why Join Us?
- Opportunity to lead and shape high‑quality housing services
- Work within a supportive and forward‑thinking organisation
- Make a meaningful impact in communities across Scotland
- Ongoing professional development and career progression opportunities
Employee Benefits
- Access to Health and Wellbeing resources such as a 24‑hour GP service, physiotherapy, 24/7 Employee Assistance Program, and in‑house Mental Health First Aiders
- Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
- Discounts at major online and High Street retailers
Full salary & employment details
35 Hours per week £40,427.66 - £43,704.92 (GN07) 2 Positions Available: West of Scotland East/North of Scotland
Housing Officer Team Leader employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer Team Leader
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even reach out to current employees at Blackwood Homes and Care. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience in motivating and developing teams. Share specific examples of how you've driven performance and improved customer service in your previous roles.
✨Tip Number 3
Be prepared for interviews by researching Blackwood's strategic direction and values. Think about how your skills align with their goals and be ready to discuss how you can contribute to shaping high-quality housing services. This will show them you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in communities across Scotland.
We think you need these skills to ace Housing Officer Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing services and leadership. We want to see how your skills align with our mission at Blackwood Homes and Care!
Showcase Your Leadership Skills: In your application, emphasise your ability to motivate and develop a team. Share specific examples of how you've led teams through change or improved service delivery – we love seeing real-life impacts!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and experiences, making it easy for us to see why you’d be a great fit for the Team Leader role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Blackwood Homes and Care.
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Stuff
Make sure you brush up on housing legislation and regulations before the interview. Being able to discuss these topics confidently will show that you're not just a leader, but a knowledgeable one who can guide your team effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve driven performance or improved customer service. This will help demonstrate your ability to lead through change.
✨Be Organised and Ready
Since the role involves overseeing multiple sites, it’s crucial to show your organisational skills. Bring a portfolio with notes on your past experiences, relevant achievements, and any questions you might have about the role or the organisation.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about Blackwood Homes and Care’s strategic direction and how you can contribute. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.