At a Glance
- Tasks: Elevate housing services and deliver exceptional customer support.
- Company: Join Blackwood, a diverse and inclusive employer committed to excellence.
- Benefits: Enjoy 34 days holiday, enhanced well-being package, and development opportunities.
- Other info: Hybrid working available; perfect for balancing work and life.
- Why this job: Make a real impact in housing while collaborating with key stakeholders.
- Qualifications: Strong customer service skills and a passion for innovation.
The predicted salary is between 28073 - 30351 £ per year.
Are you ready to make an impact and elevate our housing services? We're looking for a Housing Coordinator to join our team on a permanent basis. You will help propel our housing team towards excellence by contributing to exceeding our department's goals. We will achieve this by championing extraordinary customer service and driving digital transformation and innovation.
Key Responsibilities:
- The successful candidate will deliver exceptional housing and customer service and be the responsive go-to for inquiries, offering expert advice.
- They will play a crucial role in termination of tenancy processes and allocation management and be the ambassador for customer-facing services and self-service options.
- Collaboration with key stakeholders is a crucial part of the role as you will be the support system for both internal and external agencies.
Employee Benefits:
- Enhanced well-being package including 24 hour GP service, physiotherapy and mental health support.
- Company sick pay scheme on completion of probationary period.
- 34 days’ holiday per annum, pro rata for part-time hours.
- Company pension scheme and other benefits.
- Development and learning opportunities.
Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.
PLEASE NOTE: THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP.
£28,073 - £30,351 Edinburgh – Hybrid working is available Full Time 35 Hours, Permanent.
Housing Co-Ordinator employer: Scottish Federation of Housing Associations
Home Fix Scotland is an exceptional employer, dedicated to fostering a positive and high-performing culture that prioritises employee wellbeing and continuous improvement. With a commitment to strategic growth and innovation in the housing sector, HFS offers its colleagues ample opportunities for professional development and engagement in meaningful work that directly impacts the community. Located in Scotland, the company values strong internal and external relationships, ensuring a collaborative environment where every team member can thrive.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
