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- Tasks: Provide top-notch admin support and handle customer inquiries in the housing sector.
- Company: Join the Scottish Federation of Housing Associations, a leader in community-focused housing.
- Benefits: Enjoy 7 weeks holiday, training opportunities, and a competitive salary.
- Other info: Flexible 34.5 hours work week with great career development potential.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong customer service skills and excellent communication abilities required.
The predicted salary is between 27466 - 27466 £ per year.
The Scottish Federation of Housing Associations is seeking a dedicated individual to join their Housing department in Tetford, UK. You will provide efficient administrative services, handle customer inquiries, and support various departmental objectives.
A successful candidate will possess:
- Strong customer service skills
- Excellent communication
- ICT capabilities
The role offers 34.5 hours of work per week with a salary of £27,466.14 per annum. Attractive benefits include 7 weeks holiday and training opportunities.
Housing Admin & Data Liaison — Customer Care employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Admin & Data Liaison — Customer Care
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Scottish Federation of Housing Associations on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative roles. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Showcase your ICT skills during the interview. Bring examples of how you've used technology to improve processes or solve problems in previous roles. This will help us stand out as tech-savvy candidates!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the position can leave a lasting impression. Plus, it shows we’re genuinely keen on joining their team!
We think you need these skills to ace Housing Admin & Data Liaison — Customer Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in administration. We want to see how you can bring your unique flair to our Housing department!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our objectives. Let us know what makes you the perfect fit for our team.
Show Off Your ICT Skills: Since this role involves handling data, don’t forget to mention your ICT capabilities. We’re keen to see how tech-savvy you are and how you can help us streamline our processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Stuff
Before the interview, make sure you understand the role of Housing Admin & Data Liaison. Familiarise yourself with the Scottish Federation of Housing Associations and their mission. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves handling customer inquiries, prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability in a practical way.
✨Brush Up on Your ICT Skills
As the job requires strong ICT capabilities, be ready to discuss your experience with relevant software and tools. If you’ve used any specific systems in previous roles, mention them. You might even want to practice using common software applications to ensure you’re comfortable discussing them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it’s the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewer.