At a Glance
- Tasks: Lead reactive repairs and landscape maintenance services to ensure high standards and safety.
- Company: Almond Housing Association, making a big impact in local communities.
- Benefits: Competitive salary, hybrid working, excellent work/life balance, and health benefits.
- Other info: Join a collaborative team committed to continuous improvement and community support.
- Why this job: Shape service delivery and improve customer outcomes in a values-led organisation.
- Qualifications: Experience in housing management, leadership skills, and technical knowledge of building standards.
The predicted salary is between 69038 - 69038 £ per year.
Our Mission - Homes, people and communities to be proud of.
Our Vision - Striving to improve life experiences and opportunities.
About The Role
We’re looking for an experienced and motivated Repairs Manager to lead our reactive repairs and landscape maintenance services, ensuring they are delivered safely, efficiently and to a high standard. This is a pivotal leadership role with responsibility for managing operational delivery, monitoring performance, supporting compliance, overseeing budgets and contracts, and providing high-level information to support management decision-making. You’ll work closely with colleagues, contractors and external stakeholders to drive service excellence, safeguard our assets and support the organisation’s wider strategic aims.
About Us
We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:
- Work together
- Open to change
- Respect
- Kindness
- Social
If you’re someone who takes pride in delivering excellent customer service and shares our values, and have the experience, technical expertise and leadership skills to succeed in this role, we’d love to hear from you.
What You’ll Be Doing
- Leading and managing the reactive repairs service to deliver timely, safe and cost-effective outcomes
- Line managing the repairs team to achieve KPIs, support development and maintain high standards of performance and safety
- Applying legislation, codes and technical standards to maintain compliance and protect asset integrity
- Coordinating with contractors and internal teams on priorities, materials and access to achieve cost, quality and programme targets
- Monitoring service performance, managing budgets and contracts, and producing reports, ARC returns and audit-ready records
- Leading service improvement, supporting policy development, handling complaint escalations and managing major events such as fire or flood incidents
What We’re Looking For
- A degree or relevant technical qualification in a building discipline
- Strong experience in housing or property management, including reactive repairs, compliance and contractor management
- Proven ability to lead teams, manage performance, oversee budgets and drive continuous improvement
- Excellent technical knowledge of building fabric, services maintenance and relevant Scottish housing legislation and standards
- Strong communication, reporting and IT skills, with the ability to work collaboratively and uphold our WORKS values
- A full driving licence with access to a car.
Why Join Us
- You’ll play a central role in safeguarding our homes and assets
- You’ll have the opportunity to lead people, influence strategy and improve customer outcomes
- You’ll join a values-led organisation committed to collaboration, respect and continuous improvement
- You’ll help deliver services that make a direct difference to customers and communities
What We Offer
- Salary: £69,038 per annum
- Working hours: 36 hours over Monday to Friday
- 9‑day fortnight option: Every other Friday rest day
- Hybrid working: Minimum of 2 days per week in the office
- Office location: Livingston
- A key leadership role with scope to shape service delivery and continuous improvement
- The opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomes
- A varied and rewarding role supporting safe homes, strong communities and excellent customer service
Benefits Include
- Excellent work/life balance culture
- Access to online health and wellbeing services
- Contribution towards gym membership
- Pension scheme from day one with a 10% employer contribution
Equal Opportunities
Almond is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and will consider all applicants fairly. Reasonable adjustments are available throughout the recruitment process.
Reactive Repairs & Asset Leader in Greenock employer: Scottish Federation of Housing Associations
Almond Housing Association is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the communities it serves. With a strong focus on collaboration, respect, and continuous improvement, employees enjoy a supportive work culture that fosters professional growth and offers a healthy work/life balance, including hybrid working options and generous benefits such as gym membership contributions and a robust pension scheme. Joining Almond means being part of a values-driven organisation where your leadership can directly enhance customer outcomes and community strength.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Repairs & Asset Leader in Greenock
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and property management sectors. Attend local events or join online forums where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and vision, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and projects in the past. Highlight your ability to drive service excellence and improve customer outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Almond Housing Association.
We think you need these skills to ace Reactive Repairs & Asset Leader in Greenock
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering excellent customer service and making a difference in the community.
Tailor Your Experience:Make sure to highlight your relevant experience in housing or property management. We’re looking for someone who can lead teams and manage performance, so be specific about your past roles and achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as this will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to building fabric and services maintenance. Familiarise yourself with relevant Scottish housing legislation and standards, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed performance, supported development, or handled complaints. This will demonstrate your ability to lead the reactive repairs team effectively.
✨Understand Their Values
Almond Housing Association values collaboration, respect, and continuous improvement. Be ready to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding managing budgets and contracts or handling major incidents like fire or flood. Think through potential scenarios and how you would approach them to ensure service excellence.
