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- Tasks: Provide admin support and excellent customer service in a dynamic property services team.
- Company: Join Southside Housing Association, a friendly and innovative organisation.
- Benefits: Enjoy 40 days leave, competitive salary, and a defined contribution pension scheme.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong organisational and communication skills are essential.
- Other info: Flexible part-time hours with opportunities for growth and collaboration.
The predicted salary is between 27068 - 30610 £ per year.
Hours: 9.00am to 5.00pm alternate 2 day / 3 day week
EVH Grade: 4 (Points 9-12) £27,068 to £30,610
40 days leave (inclusive of statutory leave) pro rata
Defined Contribution Pension Scheme
Job Type: Part Time
We have a great opportunity for the right person to join our Property Services Team at Southside Housing Association. We are a friendly, forward thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
If you like to work in a fast moving environment with a varied workload and have excellent organisational and communication skills this could be for you.
The focus of the Repairs Assistant post is to provide effective and responsive administration support for the Property Services Department. The role is varied and each Repairs Assistant will have been allocated a role from within the job description, but with an expectation that they can cover all outputs to cover for colleagues. This will be identified with the individual.
The core skills are:
- Administration of the data collected and issued
- Good communication with the Property Services team and the wider Southside HA community and with contractors
- Communication and liaison with tenants to provide excellent customer service
Communications is through face to face, telephone, email and letter, as well as messaging on 3CX and Teams. You will work effectively on your own, able to prioritise your work to ensure it is handled to create the best outcome.
As administrator, you will be required from time to time to take minutes at meetings and to work with the Repairs Coordinator to handle low level complaints.
Notes To Apply: Download the recruitment pack from our website. If you need assistance with downloading the pack, please send an email to recruitment@southside-ha.co.uk and a member of staff will get back to you at the earliest opportunity.
A supporting statement of no more than 500 words is required. Your supporting statement must clearly demonstrate how you meet the requirements noted within the job description and person specification outlined in the Recruitment Pack.
The Association is an equal opportunities employer.
Closing Date for Applications: 12 noon on Thursday 29th January 2026
Interviews will be held on: Thursday 5th February 2026
Contact name: Email address: recruitment@southside-ha.co.uk
Repairs Assistant in Glasgow employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Assistant in Glasgow
✨Tip Number 1
Get to know the company! Research Southside Housing Association and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with tenants and contractors, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will help you stand out as someone who can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Repairs Assistant in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you understand what we're looking for in a Repairs Assistant. Highlight the key skills and responsibilities mentioned in the job description and think about how your experience aligns with them.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Keep it under 500 words and clearly demonstrate how you meet the requirements outlined in the recruitment pack. Use specific examples from your past experiences to show us what you can bring to the team.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Show us your passion for providing excellent customer service and your ability to work in a fast-paced environment.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you don’t miss out on any important information. Plus, it helps us keep everything organised!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Assistant role. Familiarise yourself with the key responsibilities, such as providing administrative support and liaising with tenants and contractors. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
Since communication is a big part of this role, be prepared to discuss your experience in this area. Think of examples where you've effectively communicated with different stakeholders, whether face-to-face, over the phone, or via email. This will show that you can handle the varied communication methods required.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational skills, so come ready with examples of how you've managed multiple tasks or prioritised workloads in the past. You might even want to mention any tools or techniques you use to stay organised, as this will highlight your proactive approach.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. This could be about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. It shows you're genuinely interested and engaged in the opportunity.
