At a Glance
- Tasks: Provide admin support and manage communication with tenants and contractors.
- Company: Community housing association in Glasgow with a friendly atmosphere.
- Benefits: Part-time hours, flexible schedule, and a chance to make a difference.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Strong organisational skills and ability to work independently.
- Other info: Innovative environment with opportunities for personal growth.
The predicted salary is between 13 - 16 Β£ per hour.
A community housing association in Glasgow is seeking a part-time Repairs Assistant to join their Property Services Team. The successful candidate will provide comprehensive administrative support, manage effective communication with tenants and contractors, and ensure a high standard of customer service. This role requires excellent organisational skills and the ability to work independently while maintaining collaboration with the team. Join a friendly and innovative environment where you can make a difference.
Repairs Admin & Customer Service (Part-Time) in Glasgow employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Repairs Admin & Customer Service (Part-Time) in Glasgow
β¨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those already working at the community housing association. A friendly chat can open doors and give you insider info that could help you stand out.
β¨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
β¨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities effectively, which is key for the Repairs Assistant role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Repairs Admin & Customer Service (Part-Time) in Glasgow
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills align with the role of Repairs Assistant, so donβt be shy about showcasing your organisational talents!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why youβre excited about joining our Property Services Team. Share specific examples of how you've provided excellent customer service in the past β we love hearing your stories!
Show Off Your Communication Skills: Since this role involves managing communication with tenants and contractors, make sure your application reflects your strong communication skills. Whether itβs through clear writing or examples of effective teamwork, let us know how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you donβt miss out on any important updates from us. Plus, itβs super easy!
How to prepare for a job interview at Scottish Federation of Housing Associations
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Admin & Customer Service position. Familiarise yourself with the responsibilities mentioned in the job description, such as providing administrative support and managing communication with tenants and contractors. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Think of situations where you had to prioritise effectively or streamline processes, as this will show that you can handle the demands of the job.
β¨Emphasise Customer Service Experience
Customer service is key in this role, so highlight any relevant experience you have in dealing with customers or clients. Share stories that illustrate your ability to resolve issues, communicate effectively, and maintain a positive attitude, even in challenging situations. This will demonstrate your commitment to providing high-quality service.
β¨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the company culture, and the challenges they face. This not only shows your interest in the role but also helps you assess if the environment is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.