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- Tasks: Lead major repair projects and ensure high-quality maintenance for tenants.
- Company: Join a forward-thinking housing association dedicated to community improvement.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of residents while developing your career.
- Qualifications: Experience in project management and a passion for customer service.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
The predicted salary is between 42000 - 49000 ÂŁ per year.
Permanent, 35 hours per week, EVH Grade 8, ÂŁ48,597 to ÂŁ52,578, PA28 to PA31
Job Purpose
To oversee and manage the delivery of the Association’s major repair projects and planned maintenance programme for tenants and factored owners. To ensure contracts are managed effectively to deliver value for money, high quality finishes and outstanding levels of customer service and satisfaction. To manage the delivery of the planned maintenance programme and major repair projects in line with the Maryhill Contract Management Framework.
Key Responsibilities
- To lead and manage the delivery of the planned maintenance programme and major repair projects.
- To monitor project budgets, ensuring that cost control and all audit systems with regard to major repairs and planned maintenance activities are carried out and report any variances to the Head of Asset and Investment.
- Develop specifications to procure contracts in line with the Association’s Procurement Policy, working with the Procurement Manager as and when required.
- To manage all contracts in line with the Maryhill Contract Management Framework or equivalent.
- To ensure that the planned maintenance and major repair programmes are delivered on time, to cost and to the required quality.
- Work with the Factoring team to deliver high quality planned maintenance services and improvements to Factored Owners.
- To carry out consultation with factored owners and tenants on planned maintenance projects and improvement projects in conjunction with other members of the Operational team where required.
- Develop a communication strategy setting out how the Association will engage with owners and tenants for the delivery of major repair and planned maintenance projects.
- Liaise with external agencies, e.g., Glasgow City Council as required to ensure the effective delivery of the Association’s Planned Maintenance priorities.
- To develop and review procedures to support the delivery of planned maintenance projects and major repair programmes.
- To ensure on site cost, quality control and health and safety processes are in place and subject to continuous review and to report any breaches to the Head of Asset and Investment.
- To maintain an up‑to‑date knowledge and awareness of technical, statutory and regulatory requirements and standards of best practice in relation to planned maintenance, major repair programmes and wider Asset Management.
- To maximise grant funding to support the delivery of the planned programme and preparation of funding bids and applications as required.
- To prepare performance reports and information for the Senior Management Team, MH Board and Registered Tenant Organisations as required in relation to the planned maintenance and major repair programme.
- To ensure that all property claims relating to planned maintenance are dealt with efficiently and effectively in accordance with relevant procedures.
- Ensure that all post‑completion forms are in place for all planned maintenance projects and improvement projects in line with sign‑off processes.
- To obtain and evaluate customer feedback on planned maintenance and major repair projects, capturing any learning and implementing any necessary changes to procedures.
Organisational
- Be outward looking, building links with new organisations to promote the work of the Association and to pursue opportunities to collaborate and share services.
- Actively seek ways to engage customers in shaping and influencing our services, seek and use feedback, including working positively to support our tenant scrutiny group and Registered Tenants Organisations.
- Investigate and respond to customer complaints in line with the Association’s policy and procedure ensuring that any learning outcomes are captured and utilised to improve services to customers within agreed timeframes.
- To ensure the Association’s Integrated Housing Management System (SDM or equivalent) is fully utilised to record contract information and that notes are made on the Housing Management System following every visit to a customer’s property.
Team Wide Duties
- Line‑manage the Association’s Investment Officer.
- Act as a role model within the Property team ensuring that our values are lived on a day‑to‑day basis.
- Work with the Head of Asset and Investment to deliver the priorities identified in the stock condition survey.
General
- Any other duties as reasonably required by the Head of Asset and Investment.
- Attend seminars and training events as required.
Corporate Responsibility
- Ensure compliance with all regulatory, statutory and legal requirements and other directives.
- Comply with MHA’s policies including our code of conduct, health and safety, anti‑fraud and bribery and equalities policies.
- Ensure effective communication in plain language, both internally and externally, to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make.
- Maximise the use of ICT to improve efficiency, increase productivity and develop new and existing services.
- Produce accurate and timely performance information and data, including information required for regulatory and statutory returns and implementing actions arising from internal and external audits as directed.
- To be a member of the Associations Business Continuity team and be available to support the continued delivery of services in an emergency during both office hours and out of hours.
Notes: Interviews w/c 19th January (subject to change).
Email address: recruitment@maryhill.org.uk
Investment Manager in Glasgow employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Investment Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Investment Manager role. Highlight your experience with managing projects, budgets, and customer service, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to emphasise your skills in contract management and procurement. We want to see how you can deliver value for money and high-quality finishes in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows you’re serious about joining our team!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Projects
Before the interview, dive deep into the major repair projects and planned maintenance programmes that the Association has undertaken. Familiarise yourself with their successes and challenges, as this will help you demonstrate your understanding of the role and how you can contribute to future projects.
✨Master the Procurement Process
Since developing specifications and procuring contracts is a key responsibility, brush up on the Association’s Procurement Policy. Be ready to discuss how you would approach contract management and ensure value for money while maintaining high-quality finishes.
✨Engage with Stakeholders
Highlight your experience in liaising with tenants, factored owners, and external agencies. Prepare examples of how you've successfully communicated and consulted with stakeholders in past projects, as this will show your ability to foster collaboration and customer satisfaction.
✨Showcase Your Leadership Skills
As a potential Investment Manager, you'll need to lead teams effectively. Think of instances where you've managed teams or projects, focusing on how you motivated others and ensured successful outcomes. This will demonstrate your capability to line-manage and act as a role model within the Property team.
