At a Glance
- Tasks: Lead and enhance ICT systems while shaping the future of tech at KHA.
- Company: Join Knowes Housing Association, a community-focused social landlord making a difference.
- Benefits: Enjoy a competitive salary, health benefits, and flexible hybrid working options.
- Other info: Be part of a diverse team committed to inclusivity and growth.
- Why this job: Make an impact in a role that combines tech with community service.
- Qualifications: Experience in ICT infrastructure and strong communication skills are essential.
The predicted salary is between 51075 - 55259 £ per year.
An exciting opportunity has arisen within Knowes Housing Association Ltd (KHA) for the post of ICT Manager. This is a permanent post, working 35 hours per week, Monday to Friday and has the opportunity to work on a hybrid basis or take part in our office based flexi-time scheme or nine-day fortnight.
KHA is a community based social landlord committed to its mission of providing good quality affordable housing and services. The Association owns and manages 1068 properties and provides factoring services to 569 customers across the Clydebank area. We have 20 members of staff and an annual turnover of £5.8m.
KHA is looking for an outstanding candidate to develop and maintain the Association’s ICT and Telecommunication Systems, applications and equipment and deliver the Association’s long term ICT Strategy and the annual ICT delivery plan. You will have responsibility of managing our external support partners including our ICT managed service provider.
You will advise our Board and staff on all matters relating to the ICT function of the Association including the development of IT systems, policy and procedures within the organisation, Reporting and Management Information Systems. You will be customer focussed and have excellent IT, report writing, communication and people skills. You will also have excellent organisational skills.
You will have experience of supporting ICT infrastructure, and administering software in a customer services environment, ideally possessing a relevant IT qualification.
KHA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Closing date for applications: Friday 11th September 2026, 12:00
Full salary & employment details: Salary: EVH Grade 8, £51,075 - £55,259 Membership of SHAPS DC Pension Scheme, health benefits, flexible hybrid working, nine-day fortnight.
ICT Manager in Glasgow employer: Scottish Federation of Housing Associations
Home Fix Scotland is an exceptional employer, dedicated to fostering a positive and high-performing culture that prioritises employee wellbeing and continuous improvement. With a commitment to strategic growth and innovation in the housing sector, HFS offers its colleagues ample opportunities for professional development and engagement in meaningful work that directly impacts the community. Located in Scotland, the company values strong internal and external relationships, ensuring a collaborative environment where every team member can thrive.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Manager in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Scottish Federation of Housing Associations values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Scottish Federation of Housing Associations might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Scottish Federation of Housing Associations!
✨Direct Apply to Scottish Federation of Housing Associations
Let's not forget to apply directly through the Scottish Federation of Housing Associations website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Manager in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Scottish Federation of Housing Associations.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Scottish Federation of Housing Associations. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
