At a Glance
- Tasks: Provide exceptional front-line reception and administrative support to our Advice Services team.
- Company: Join a friendly, innovative organisation dedicated to community support.
- Benefits: Enjoy 40 days leave, competitive salary, and a defined contribution pension scheme.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Enthusiastic, self-motivated individuals with IT skills and a passion for customer service.
The predicted salary is between 27068 - 30610 £ per year.
Hours of Work: 35 hours a week.
EVH Grade: 4 (Points 9-12) £27,068 - £30,610 as of 01.04.2026.
40 days leave (inclusive of statutory leave).
Defined Contribution Pension Scheme.
Job Type: Full Time.
About the Role
We have a great opportunity for the right person to join our Advice Services team at Southside Housing Association. We are a friendly, forward‑thinking organisation that values innovation, flexibility and positive communication. Our commitment is to deliver high‑quality services supporting our community.
We are looking to recruit a full‑time Housing Administrator (Advice Services) to provide an exceptional front‑line reception service to our customers and contractors at our Shields Road sub‑office and administrative support to the Advice Services Team. The successful candidate will be an enthusiastic, self‑motivated individual, passionate about doing the right thing. The ability to work in an ever‑changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service. A competence in using IT packages will be required.
Application Requirements
- A supporting statement of no more than 500 words
- Completed Equalities monitoring form
Important Information
Please note that your supporting statement must clearly demonstrate how you meet the requirements noted within the job description and person specification outlined in the Recruitment Pack. The Association is an equal opportunities employer.
Closing Date for Applications: Monday 30th March 2026 at 12 noon.
Interviews will be held: 8th / 9th April 2026.
Contact name: Email address: recruitment@southside-ha.co.uk
Housing Administrator (Advice Services) in Glasgow employer: Scottish Federation of Housing Associations
Southside Housing Association is an excellent employer that prioritises innovation and flexibility within a supportive work culture. With 40 days of leave and a defined contribution pension scheme, employees enjoy a healthy work-life balance while being part of a team dedicated to delivering high-quality services to the community. The organisation fosters personal growth and development, making it an ideal place for those looking to make a meaningful impact in their role as a Housing Administrator.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Administrator (Advice Services) in Glasgow
✨Tip Number 1
Get to know the company! Research Southside Housing Association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves front-line reception service, being able to communicate clearly and confidently is key. Try mock interviews with friends or family to get comfortable with answering questions on the spot.
✨Tip Number 3
Show off your IT skills! Make sure you're familiar with common IT packages that might be used in the role. If you can, brush up on any specific software mentioned in the job description to demonstrate your competence.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly via our site. It’s a great way to ensure your application gets the attention it deserves and shows your enthusiasm for the position.
We think you need these skills to ace Housing Administrator (Advice Services) in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your supporting statement, let your enthusiasm shine through! We want to see how passionate you are about providing exceptional service and supporting our community. Share specific examples that highlight your commitment to these values.
Tailor Your Statement:Make sure your supporting statement is tailored to the job description. We’re looking for candidates who can demonstrate how their skills and experiences align with the requirements of the Housing Administrator role. Don’t just repeat your CV; show us why you’re the perfect fit!
Keep It Concise:Remember, you have a limit of 500 words for your supporting statement. Be clear and concise in your writing. Focus on the most relevant experiences and skills that showcase your ability to thrive in a fast-paced environment like ours.
Proofread Before Submitting:Before hitting that submit button, take a moment to proofread your application. Typos and grammatical errors can distract from your message. We want to see your best work, so make sure everything is polished and professional!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Housing Administrator position and its responsibilities. Familiarise yourself with the job description and think about how your skills and experiences align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves providing front-line reception service, be ready to discuss your previous customer service experiences. Prepare examples that highlight your ability to handle challenging situations and demonstrate a 'can do' attitude.
✨Demonstrate Your IT Competence
As the job requires competence in using IT packages, brush up on relevant software and tools. Be prepared to discuss your experience with these technologies and how you’ve used them to improve efficiency or service delivery in past roles.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the Advice Services team and the organisation’s approach to community support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
