At a Glance
- Tasks: Lead housing and customer services, shaping strategic initiatives for a better community experience.
- Company: Ark Housing Association, committed to innovative housing solutions and customer satisfaction.
- Benefits: Enjoy a 4-day work week, hybrid working, generous leave, and a focus on work-life balance.
- Other info: Join a forward-thinking team dedicated to enhancing community living.
- Why this job: Make a real difference in people's lives while enjoying flexibility and a supportive work culture.
- Qualifications: Proven leadership experience in housing and customer service sectors.
The predicted salary is between 49500 - 60500 £ per year.
Ark Housing Association seeks an Assistant Director of Housing & Customer Experience to lead our Housing, Neighbourhood and Customer Services functions across the Ark Group. This is a strategic, hands-on leadership role with significant influence on how Ark delivers housing and customer services across the organisation.
We operate a 4-day working week with no loss of pay and offer hybrid working, a generous annual leave allowance and a strong focus on customer-first outcomes as we develop.
Head of Housing & Customer Experience (4 Day Week) in Edinburgh employer: Scottish Federation of Housing Associations
Maryhill Housing Association is an exceptional employer that prioritises a high-quality customer experience within a supportive and dynamic team environment. Employees benefit from comprehensive training, opportunities for professional growth, and a strong commitment to corporate responsibility, all while working in the vibrant Glasgow area. The organisation fosters a culture of collaboration and innovation, ensuring that every team member feels valued and empowered to make a meaningful impact in the community.
Contact Details:
Scottish Federation of Housing Associations Recruitment Team
