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- Tasks: Lead a dynamic team in delivering top-notch property maintenance services.
- Company: Join Fife Housing Group, a forward-thinking organisation focused on tenant satisfaction.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in property maintenance management and strong people skills required.
- Other info: Be part of a culture that values accountability, openness, and continuous improvement.
The predicted salary is between 45662 - 58866 £ per year.
We have an exciting and new opportunity for an experienced multi-trade property maintenance manager to oversee operational activities and ensure the delivery of a high quality, tenant and customer focused, comprehensive and value for money service.
You’ll provide strategic direction to a multi-disciplinary in-house team (approx. 37 staff) and take ownership of a budget of around £1 million, covering reactive, void and some planned maintenance. This is a hands‑on leadership role requiring a clear focus on operational excellence, team performance, and cost control.
As an experienced manager with strong people management skills and the ability to manage critical projects, you’ll support the development and growth of individuals while motivating the team to achieve targets and deliver high standards of service. You will lead on performance management, coach for results, and ensure consistent application of HR and operational policies.
You will identify and implement process and service improvements, embedding a ‘right first time’ ethos and a culture of continuous improvement. You’ll ensure compliance with health and safety, procurement, and financial controls, whilst maximising the use of internal resources.
A confident communicator, you will build effective working relationships with internal and external stakeholders. You’ll proactively identify risks, contribute to strategic planning, and ensure delivery of innovative and value‑driven initiatives.
Using the Group’s values – Accountable, Firm but fair, Open and honest, Versatile – you will play a key role in developing and sustaining a high‑performing and tenant‑focused culture. You will produce and present clear and accurate reports and performance updates, and lead on contract management, including tender processes and supplier performance.
Attendance at Board and Committee meetings may be required as part of this strategic role. With proven experience managing complex teams and maintenance processes in a housing or multi‑trade environment, you’ll be confident managing both planned and reactive works, including voids, repairs and contractor performance.
You will have excellent knowledge of building standards, technical specifications, procurement processes, and be comfortable working across strategic and operational levels. You’ll be highly organised, proactive, and motivated by delivering a great service.
A critical thinker with strong analytical skills, you’ll confidently manage competing demands and make informed decisions. Due to the nature of the role, it is essential that you have a full UK driving licence and access to a vehicle insured for business purposes.
Interviews will be held in person at our Dunfermline office. Closing date for applications Tuesday 30th September 2025, 17:00.
Full‑time 35 hours core week, with Hybrid working, Permanent, Salary bands 1-7 (£45,662 to £58,866 per annum). Starting salary £45,662 per annum.
Operations Manager – Reactive, Voids and Planned Works in Dunfermline employer: Scottish Federation of Housing Associations
Contact Detail:
Scottish Federation of Housing Associations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Reactive, Voids and Planned Works in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sectors. Attend industry events or local meet-ups to chat with potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around operational excellence and team performance.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and managed projects successfully. This will highlight your ability to drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager – Reactive, Voids and Planned Works in Dunfermline
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your multi-trade property maintenance experience and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've led teams, managed budgets, and improved processes in previous roles. We love a good story!
Showcase Your People Skills: Since this role involves managing a diverse team, make sure to highlight your people management skills. Talk about how you've motivated teams and built strong relationships with stakeholders. We’re all about collaboration here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team. Don’t miss out on this opportunity!
How to prepare for a job interview at Scottish Federation of Housing Associations
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and management processes. Familiarise yourself with the specific challenges related to reactive, voids, and planned works. This will help you demonstrate your expertise and show that you're ready to take on the responsibilities of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff, managed performance, or implemented process improvements. Being able to share these experiences will highlight your capability as a hands-on leader.
✨Understand the Company Values
Fife Housing Group has clear values: Accountable, Firm but fair, Open and honest, Versatile. Be ready to discuss how you embody these values in your work. This will show that you align with their culture and are committed to fostering a high-performing environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a budget or dealing with a difficult stakeholder. Practising your responses to these scenarios will help you think on your feet and demonstrate your critical thinking skills during the interview.