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For Companies At a Glance
- Tasks: Lead ERP and CRM projects, ensuring timely delivery and stakeholder engagement.
- Company: Join the Scottish Event Campus, Scotland's top venue for unforgettable events.
- Benefits: Enjoy a fixed-term contract with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team shaping world-class events and enhancing user experiences.
- Qualifications: Experience in ERP/CRM projects, strong communication skills, and a proactive mindset required.
- Other info: This role is perfect for those passionate about technology and event management.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
ERP & CRM PROJECT MANAGER – SCOTTISH EVENT CAMPUS
Reports to: Head of Projects
Team: Projects
Contract: Fixed Term Contract – 10 months
The Scottish Event Campus (SEC) – comprising the SEC Centre, SEC Armadillo and The OVO Hydro – is Scotland's premier venue for events, concerts, conferences and exhibitions. With over 2 million visitors annually and a reputation for world-class events, the SEC is home to some of the biggest and most memorable live entertainment experiences in the UK.
We are seeking a proactive and delivery-focused ERP & CRM Project Manager to join our team. You will be responsible for working as part of the Projects Team to:
- Deliver the successful upgrade of our current ERP system (Microsoft Dynamics NAV) to Business Central
- Support the scoping and implementation of a new CRM system.
- Manage internal stakeholders and third-party vendors to ensure delivery on time, within scope, and on budget.
- Facilitate workshops with business users to gather and document current business processes and define target processes.
- Support change and communication plans to drive user adoption.
- Assist with developing training materials and facilitating end-user training.
Key attributes:
Our ideal candidate is a motivated, reliable and professional individual who takes pride in their work and is committed to excellence. They are a strong communicator and a natural team player, with a proactive attitude and the ability to adapt to changing priorities within a busy environment.
We are looking for a candidate with a proven track record delivering ERP and/or CRM projects, strong knowledge of project governance, change control, and risk management and experience in business analysis.
ERP & CRM Project Manager employer: Scottish Event Campus Ltd
Contact Detail:
Scottish Event Campus Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP & CRM Project Manager
✨Tip Number 1
Network with professionals in the ERP and CRM space. Attend industry events or webinars where you can meet people who work in similar roles. This can help you gain insights into the specific challenges they face and how you can position yourself as a solution.
✨Tip Number 2
Familiarise yourself with Microsoft Dynamics NAV and Business Central. Understanding the nuances of these systems will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management. Think of specific examples where you've successfully managed internal stakeholders or third-party vendors, as this is crucial for the role.
✨Tip Number 4
Showcase your ability to facilitate workshops and gather business requirements. Be ready to share past experiences where you’ve led similar initiatives, as this will highlight your skills in user adoption and change management.
We think you need these skills to ace ERP & CRM Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP and CRM projects. Include specific examples of past projects, your role, and the outcomes achieved to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key attributes mentioned in the job description. Emphasise your proactive attitude, communication skills, and ability to manage stakeholders effectively.
Showcase Relevant Skills: In your application, clearly outline your knowledge of project governance, change control, and risk management. Use bullet points to make these skills stand out and relate them to the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Scottish Event Campus Ltd
✨Showcase Your Project Management Experience
Be prepared to discuss your previous experience with ERP and CRM projects in detail. Highlight specific examples where you successfully managed upgrades or implementations, focusing on your role in stakeholder management and project delivery.
✨Demonstrate Strong Communication Skills
As a Project Manager, effective communication is key. Practice articulating your thoughts clearly and concisely. Be ready to explain how you facilitate workshops and gather requirements from business users, as well as how you keep stakeholders informed throughout the project lifecycle.
✨Understand the Company’s Needs
Research the Scottish Event Campus and understand their current systems and challenges. Tailor your responses to show how your skills and experiences align with their specific needs, particularly regarding the upgrade of Microsoft Dynamics NAV to Business Central.
✨Prepare for Change Management Questions
Expect questions about change management and user adoption strategies. Be ready to discuss how you have previously supported change initiatives, developed training materials, and facilitated end-user training to ensure smooth transitions during system upgrades.
