At a Glance
- Tasks: Manage appointments, support the clinical team, and ensure a smooth front-of-house service.
- Company: Join Advanced Dentistry Scotland, a leading dental group with a friendly atmosphere.
- Benefits: Competitive pay, birthday perks, health discounts, and employee rewards.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a supportive team and make a real difference in patient care.
- Qualifications: Experience as a receptionist, strong IT skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Join a Leading Dental Group in Scotland
Working Days: Wednesday & Thursday
Hours: 08:45 – 17:45
At Advanced Dentistry Scotland, we have built a reputation for delivering exceptional dental care across Scotland, with established clinics in Glasgow, Edinburgh, and Inverness. Since 2010, we have been at the forefront of advanced dentistry, offering a wide range of treatments from general dentistry to cutting‑edge cosmetic and restorative solutions. Our modern Inverness clinic features 8 fully equipped surgeries and the latest dental technology, providing a welcoming and professional environment for both patients and staff.
We are now looking for a warm, organised, and patient‑focused Receptionist to join our growing team.
The Role
This is an exciting opportunity for an experienced Receptionist to become part of a friendly and supportive team within a busy private dental practice. You will play a key role in ensuring every patient receives an exceptional experience from the moment they walk through the door. You will be responsible for:
- Managing appointments and patient enquiries
- Supporting the clinical team with administrative duties
- Handling patient concerns with professionalism and empathy
- Maintaining a smooth and efficient front‑of‑house service
To be successful in this role, you should have:
- Previous experience as a Receptionist, ideally within a clinical or healthcare environment
- Strong IT skills, including proficiency in Microsoft Office packages
- Experience with SOE software is desirable, although full training will be provided
- A warm, friendly, and professional manner
- A genuine passion for patient care and customer service
- The ability to remain calm and professional in challenging situations
- Confidence communicating with clinicians, patients, and colleagues
- A proactive attitude and willingness to go the extra mile
What We Can Offer You:
- Competitive Reward Package – Including a clear banded pay scale structure and excellent benefits.
- Birthday Perks – Enjoy an additional day’s holiday or a day’s pay on your birthday!
- Employee Health and Well‑Being Programme – Access to a range of discounts to keep you healthy and happy.
- Team Member of the Month – £250 Reward – Celebrating and rewarding great work each month.
- Employee Assistance Programme – Confidential wellbeing and support services available 24/7.
- Health Care Cash Plan – Claim back costs on everyday healthcare expenses.
- Retail & Lifestyle Discounts – Discounts across a wide range of retailers and brands.
- Holiday Trading Scheme – Buy or sell annual leave.
If you would like to join a family-owned, clinically led dental provider and be part of an ambitious and supportive team, we would love to hear from you.
Dental Receptionist in Inverness employer: Scottish Dental Care
At Advanced Dentistry Scotland, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment in our modern Inverness clinic. With a focus on employee well-being, we provide competitive rewards, health benefits, and opportunities for professional growth, ensuring that our team members feel valued and motivated to deliver outstanding patient care. Join us and be part of a family-owned practice that celebrates your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Inverness
✨Tip Number 1
Get to know the company! Research Advanced Dentistry Scotland and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Role-play with a friend or family member to build your confidence and ensure you come across as warm and professional.
✨Tip Number 3
Show off your skills! If you have experience with SOE software or similar tools, be ready to discuss how you've used them in past roles. Highlighting your IT skills will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Receptionist in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Receptionist, especially in clinical settings, to show us you’re the right fit for our team.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about patient care and how your warm, friendly manner can enhance our front-of-house service. We want to see your personality!
Show Off Your IT Skills:Since we value strong IT skills, mention any relevant software you’ve used, especially if you have experience with Microsoft Office or SOE software. If not, don’t worry; just express your eagerness to learn!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Scottish Dental Care
✨Know the Company Inside Out
Before your interview, take some time to research Advanced Dentistry Scotland. Familiarise yourself with their services, values, and the specific role of a Dental Receptionist. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. During the interview, highlight your experience in customer service and how you've handled patient enquiries or concerns in the past. Use specific examples to demonstrate your warm and professional manner.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would manage a busy front-of-house or deal with a challenging patient situation. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Dental Receptionist at Advanced Dentistry Scotland. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
