Senior Education and Learning Manager

Scottish Courts & Tribunal Service (SCTS) is a great place to work, learn and develop. Joining SCTS means that you are joining an organisation that plays a key role in the administration of justice. We fulfil our purpose by providing the people, buildings and services needed to support the judiciary, the courts, devolved tribunals and OPG. Our work focuses on improving access to justice, reducing delay and cost within the justice system, modernising our services in line with reform, and using leading technology to improve our services for everyone.

Outline of the role

Are you passionate about developing leaders, building workforce capability, and shaping organisational culture? Do you want to drive learning strategy across a national organisation delivering essential public services? If so, SCTS is looking for a Senior Education and Learning Manager to lead our leadership development and professional skills portfolio.

We’re looking for someone with:

• Expertise in leadership development or workforce capability at a strategic level
• Strong senior stakeholder engagement and influencing skills
• Knowledge of modern learning methodologies, digital solutions, and L&D trends
• A collaborative, forward‑thinking mindset and confidence working at pace
• Experience leading and developing high‑performing teams

Key responsibilities

• Lead the planning, design, delivery and evaluation of the SCTS leadership and professional skills portfolio
• Design, embed and maintain organisation‑wide skills frameworks aligned to role profiles, learning pathways and performance processes
• Review organisational capability needs into prioritised learning roadmaps and delivery plans
• Collaborate with internal stakeholders, senior managers and PCS colleagues to understand needs and challenges proactively, and where necessary deliver bespoke learning solutions to meet learner and organisation needs
• Develop and manage relationships with external learning partners/vendors sourcing best value solutions to meet internal learning needs of the organisation
• Identify, plan and support the personal development of direct reports and wider ELU team
• Support ELU leadership in managing a quality assurance framework for learning and development colleagues
• Take a leading role in the quality assurance process for all learning professionals across the organisation, leading the ‘train the trainer’ course and mapping standards of practice across all areas of work in the unit

To help direct us towards achieving our purpose successfully, we embrace three key values of respect, service and excellence. These guide our behaviour, decisions and actions - in pursuit of fulfilling our purpose to the highest standard.

Benefits

• Flexible working arrangements
• 25 days annual leave (rising to 30 days after 2 years’ service) plus 12 public and privilege holidays
• Special leave and paid leave for study or voluntary public service
• Excellent Civil Service Pension Scheme
• Family friendly policies
• Free and confidential Employee Assistance
• A variety of staff discounts and offers with major retailers
• Payment of professional membership fees
• Access to opportunities across all Civil Service departments that are not available to non-Civil Servants
• A supportive and professional induction programme with regular check-ins with your line manager
• Job stability and security with excellent and varied career prospects
• Security of full pay when unwell (up to a maximum of 6 months)
• Learning and development (including digital) opportunities

About SCTS

SCTS is committed to equality and diversity in employment and service delivery. The work of SCTS covers a broader range of issues than you may think. In providing support to Scotland’s courts, devolved tribunals and the OPG, we touch the lives of many people on a daily basis – be that through formal court or tribunal business, fulfilling your civic duty as a juror, paying fees or fines, seeking help in managing the affairs of an incapable adult or dealing with the estate of a loved one who has passed away. SCTS deals with over a quarter of a million cases and applications each year. Behind each one of these is an individual – looking to the system to help them assert their rights, address wrongs or provide support in a time of need. It is this work – which takes place every day in our courts, tribunals and administrative centres across Scotland – that consumes most of the time, energy and skill of our staff. We take pride in working as one team and providing high levels of service to all those who use the courts, tribunals and OPG.

To apply please visit our website. The closing date for the post is: 22 March 2026. Interviews will be held week beginning 6 April 2026.

The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). This permits us to ask applicants details of both spent and unspent convictions, along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered as all successful applicants will require a standard level Disclosure check completed before employment can commence.

Scottish Courts and Tribunals Service recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition.

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you can make a complaint, by contacting us at recruitment@scotcourts.gov.scot in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioner.