Service Desk Lead – Hybrid Role, IT Allowance & Flexible Working in Edinburgh

A governmental organization in Edinburgh is seeking a Service Desk Manager to lead a team providing 1st line support. The role requires experience in managing people within a Service Desk environment and involves resolving issues before escalation. The position offers a starting salary of £38,970, hybrid working arrangements, and a range of benefits including a Civil Service Pension Scheme and 25 days of annual leave. The closing date for applications is January 26, 2026.
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