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- Tasks: Support the court's daily operations and provide excellent service to the public.
- Company: Join the Scottish Courts and Tribunals Service in a dynamic environment.
- Benefits: Part-time hours with a permanent position and a chance to make a difference.
- Other info: Great opportunity for career growth and teamwork in a supportive setting.
- Why this job: Be part of a vital team that helps the justice system run smoothly.
- Qualifications: Customer-focused, organised, and able to handle varied tasks confidently.
The predicted salary is between 24000 - 28000 £ per year.
We are currently recruiting Administrative Officers to join our team at Edinburgh Sheriff & JP Court. This is a permanent part‑time vacancy working 17.5 hours per week over 3 days.
As an Administrative Officer, you’ll play a key part in the day‑to‑day running of the court, helping cases progress smoothly and ensuring court users receive a professional, reliable service. This is a varied, public‑facing role, where no two days are the same. You’ll be based in the court building and work closely with colleagues, members of the judiciary, legal professionals and the general public.
Responsibilities
- Providing a front‑line service at public counters and responding to enquiries by phone and email
- Preparing, processing and organising civil and criminal court papers
- Creating and updating records on internal computer systems
- Producing court documentation and preparing files for hearings
- Supporting court business before, during and after hearings
- Processing fine payments and carrying out related administrative work
Qualifications
- Enjoy working with the public and providing a helpful, professional service
- Can deal confidently and calmly with enquiries, including challenging situations
- Are organised, accurate and able to manage a varied workload
- Understand the importance of confidentiality and professionalism
- Work well as part of a team and are willing to support colleagues
If you’re reliable, customer‑focused and take pride in doing a job well, this role could be a great fit for you.
Legal and Equal Opportunity Statement
The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). This permits us to ask applicants details of both spent and unspent convictions, along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered, as all successful applicants will require a standard level Disclosure check completed before employment can commence.
Administrative Officers in Edinburgh employer: Scottish Courts And Tribunal Service
Contact Detail:
Scottish Courts And Tribunal Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officers in Edinburgh
✨Tip Number 1
Get to know the court environment! Familiarise yourself with how things work at Edinburgh Sheriff & JP Court. This will help you feel more confident during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to handle challenging enquiries. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Network with current or former Administrative Officers if you can. They can provide insider tips on what the job is really like and what the interviewers might be looking for. Plus, it’s always good to have a friendly face in the court!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrative Officers in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Officer. We want to see how you can contribute to the day-to-day running of the court, so don’t hold back on showcasing your relevant experience!
Showcase Your Customer Service Skills: Since this role is all about providing a professional service to the public, let us know about your customer service experience. Share examples of how you've dealt with enquiries or challenging situations in the past – we love to see that you can handle it all with confidence!
Be Organised and Accurate: As an Administrative Officer, being organised is key! Make sure your application is clear, concise, and free from errors. We appreciate attention to detail, so double-check everything before hitting send. A well-structured application speaks volumes about your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Scottish Courts And Tribunal Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrative Officer. Familiarise yourself with the day-to-day tasks, such as handling court papers and providing front-line service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of public interaction, be prepared to discuss your experience in customer service. Think of specific examples where you've dealt with challenging situations calmly and professionally. This will show that you can handle the varied demands of the job.
✨Demonstrate Organisational Skills
As an Administrative Officer, you'll need to manage a varied workload. Be ready to talk about how you stay organised and ensure accuracy in your work. You might want to share a time when you successfully juggled multiple tasks or met tight deadlines.
✨Emphasise Teamwork and Professionalism
This role requires working closely with colleagues and legal professionals, so highlight your ability to work well in a team. Share examples of how you've supported your teammates in the past and your understanding of confidentiality and professionalism in a court setting.