At a Glance
- Tasks: Support and recruit volunteer mentors while guiding them through their journey.
- Company: Join MCR Pathways, an award-winning charity making a difference in young people's lives.
- Benefits: Enjoy 30 days annual leave, a generous pension, and additional perks like a birthday day off.
- Other info: Work remotely with occasional travel across the beautiful Highlands and Moray.
- Why this job: Make a real impact by connecting young people with trusted mentors and fostering their potential.
- Qualifications: Customer service experience and a passion for supporting young people are essential.
The predicted salary is between 24960 - 31157 £ per year.
We are looking for a Mentor Services and Recruitment Coordinator to support and recruit volunteer mentors across the Highlands and as we look to expand into Moray and further afield.
About the role
As our Mentor Services and Recruitment Coordinator, you will be the primary point of contact for our volunteers from day one. You’ll guide prospective mentors through the process – conducting interviews, organising training and coordinating PVG checks – ensuring they feel supported every step of the way. Additionally, you’ll collaborate on planning and running campaigns to attract new mentors.
Key responsibilities:
- Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person.
- Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey.
- Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you
- Customer service experience.
- Based in Moray or the Highlands.
- Experience of or strong interest in working or volunteering in the charity or third sectors.
- An understanding of young people and educational settings.
- People person with excellent communication and listening skills and empathy.
- Experience of assisting with volunteer recruitment campaigns.
- Well organised with great administrative skills and attention to detail.
- Excellent desktop and database skills.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.
Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.
Our vision: MCR Pathways will work until every young person has someone to help them find their way. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.
Benefits include:
- 30 days annual leave in first year rising to 35 days from 2nd year of employment.
- 7% Employer Pension Contribution.
- 3 further days of annual leave between the December and January public holidays.
- Additional day off for your birthday.
- Employee Assistance Programme.
- Life Assurance – 4 x salary.
Travel:
Occasional travel across Highlands, Moray and other areas in the North of Scotland if required. A driving license and car are essential for the role and travel expenses will be reimbursed.
Application notes
Visit our website to find out more and to apply.
Highland Mentor Services and Recruitment Coordinator in Highlands employer: Scottish Council for Voluntary Organisations
MCR Pathways is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable young people across Scotland. With a strong focus on employee well-being, we offer generous benefits including up to 35 days of annual leave, a supportive work culture rooted in respect and growth, and opportunities for professional development within a friendly team. As a remote role with occasional travel, you will enjoy the flexibility of working from home while contributing to a vital cause in the Highlands and Moray.
Contact Details:
Scottish Council for Voluntary Organisations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Highland Mentor Services and Recruitment Coordinator in Highlands
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Scottish Council for Voluntary Organisations.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Scottish Council for Voluntary Organisations.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Scottish Council for Voluntary Organisations.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Scottish Council for Voluntary Organisations. Apply directly through us to stand out!
We think you need these skills to ace Highland Mentor Services and Recruitment Coordinator in Highlands
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Scottish Council for Voluntary Organisations. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Highland Mentor Services and Recruitment Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Scottish Council for Voluntary Organisations
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Scottish Council for Voluntary Organisations. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
