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- Tasks: Engage with the public, operate lock gates, and maintain canal safety.
- Company: Scottish Canals manages iconic waterways and stunning landscapes across Scotland.
- Benefits: Enjoy a uniform, company phone, and full training while working outdoors.
- Why this job: Perfect for nature lovers wanting to meet new people and gain unique experiences.
- Qualifications: Customer service experience, basic DIY skills, and effective communication are essential.
- Other info: Flexible hours from March to November, with a pay increase in April.
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Scottish Canals are responsible for the management and development of five Scottish canals; we are custodians of bridges, buildings, locks, The Falkirk Wheel, The Kelpies, and 19 water supply reservoirs across Scotland. We are currently seeking cheerful, positive, and outgoing people to join our seasonal team as a Canal Associate from April 2025 until October 2025.
This role is ideal for those who love nature and the outdoors, enjoy meeting new people, and want to learn new skills. You’ll meet a variety of people, experience something unique, work as part of a team, and spend time in some of the most beautiful landscapes in the country.
You will be provided with a uniform and a company mobile phone. Full training will be given through our in-house training scheme. Your duties will include engaging with the public, sharing information, answering questions, and maintaining canal safety and cleanliness.
Key Duties Include:
- Supporting the delivery of Scottish Canals\’ vision and business objectives.
- Providing excellent customer service to boating customers.
- Operating lock gates, bridges, and managing water levels.
- Maintaining accurate H&S records using digital apps on company devices.
- Using ground care equipment like mowers and strimmers for vegetation management.
- Assisting with minor maintenance using hand tools as needed.
- Keeping accurate and timely records.
- Performing manual labour following H&S guidelines.
To be successful, you should have:
- Experience in relevant operational environments such as customer service, vegetation management, or asset management.
- Basic DIY and maintenance skills.
- Effective communication skills for working with team members and the public.
- Basic literacy and numeracy skills.
- Basic computer skills, including email and Microsoft Word.
- A full driving licence.
This role offers an hourly rate of £12.13 (increasing to £12.60 from 1st April). The work involves a rolling rota, including weekends and bank holidays.
We are looking for team members to join from 10th March to 2nd November, working at various locations between Clachnaharry and Dochgarroch on the Caledonian Canal. Working hours will vary according to the season.
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Canal Associates - Inverness employer: Scottish Canals
Contact Detail:
Scottish Canals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canal Associates - Inverness
✨Tip Number 1
Familiarise yourself with Scottish Canals and their operations. Understanding their vision and objectives will help you engage more effectively during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or outdoor roles when networking. Connect with current or former Canal Associates on social media to gain insights and tips about the job.
✨Tip Number 3
Prepare to demonstrate your communication skills. Think of examples where you've successfully interacted with the public or worked as part of a team, as these are key aspects of the Canal Associate role.
✨Tip Number 4
Be ready to discuss your basic DIY and maintenance skills. If you have any relevant experiences, even if informal, be sure to mention them, as they can set you apart from other candidates.
We think you need these skills to ace Canal Associates - Inverness
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and skills required for the Canal Associate position. Tailor your application to highlight your relevant experience in customer service, maintenance, or outdoor work.
Craft a Personal Statement: Write a personal statement that reflects your passion for nature and the outdoors. Share any experiences that demonstrate your cheerful and outgoing personality, as well as your ability to engage with the public.
Highlight Relevant Skills: Make sure to emphasise your basic DIY and maintenance skills, effective communication abilities, and any experience with ground care equipment. Mention your computer skills, especially if you are familiar with digital apps for record-keeping.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for this role.
How to prepare for a job interview at Scottish Canals
✨Show Your Passion for Nature
Since the role involves working outdoors and engaging with nature, express your enthusiasm for the environment. Share any personal experiences or hobbies that highlight your love for the outdoors.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with people positively and handle inquiries effectively.
✨Highlight Teamwork Experience
This position requires working as part of a team, so be ready to discuss your experience collaborating with others. Mention specific instances where you contributed to a team's success.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety guidelines is crucial for this role. Brush up on basic H&S practices and be prepared to discuss how you would ensure safety while performing your duties.
