At a Glance
- Tasks: Engage with the public, maintain canal safety, and support water management.
- Company: Join the friendly team at Scottish Canals, managing iconic sites like The Falkirk Wheel.
- Benefits: Earn £12.60 per hour, increasing to £13.45, with full training and a uniform provided.
- Why this job: Work outdoors in stunning landscapes while meeting diverse people and learning new skills.
- Qualifications: Customer service experience, basic DIY skills, and effective communication abilities.
- Other info: Flexible hours available until October 2026, with opportunities for weekend work.
The predicted salary is between 12 - 13 £ per hour.
Scottish Canals is looking for Canal Associates to join our friendly team at The Falkirk Wheel! Scottish Canals are responsible for the management and development of five Scottish canals; we care for bridges, buildings, locks, The Falkirk Wheel, The Kelpies and 19 water supply reservoirs in locations across Scotland. We are currently seeking cheerful, positive, and outgoing people to join our seasonal team. This is a great role for people who love nature and the outdoors, enjoy meeting new people, being out and about in the fresh air, and who want to learn new skills!
You’ll meet an incredible variety of people, have the chance to experience something truly unique, work as a team, and spend time in some of the most spectacular landscapes in the country. You’ll be provided with a uniform and can expect to start out by being based within busier areas of our canal network. You’ll be meeting and engaging with members of the public, sharing information and answering questions, walking the canal routes keeping them safe and tidy.
Key Duties Include:
- To demonstrate a commitment to support the delivery of the SC vision and Operations Business objectives.
- Working with boating customers, to deliver excellent customer service & care.
- Operating lock gates, bridges and managing water resource.
- Ensuring excellent H&S recording using digital Apps on company devices.
- Operating mowers, strimmers, and other ground care equipment to carry out routine vegetation management.
- Utilising a variety of hand and power tools; to carry out minor maintenance works as directed.
- Assist in routine maintenance and care of small plant equipment.
- Maintain accurate and timely records as required.
- Perform manual labour in line with H&S Safe system of work business manual.
- Assist and support water management and water conservation.
To be successful you will have:
- Experience of working within relevant operational environment e.g., customer service, general vegetation management and general asset management.
- Basic DIY and maintenance skills.
- The ability to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
- Basic literacy and numeracy skills.
- Basic element of computer skills, email, Microsoft Word.
- Driving licence.
This role attracts a salary of £12.60 per hour changing to £13.45 from 1 April 2026. You will work on a rota which may include weekends and bank holidays. We are looking for team members to join us until October 2026, working on various stretches of the Lowlands Canal network. Weekly hours may vary according to business requirements. Midweek and weekend work available. Various hours and shift patterns available. Full induction and training, uniform, company phone and training will be provided.
Canal Associates - Falkirk Wheel employer: Scottish Canals
Contact Detail:
Scottish Canals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canal Associates - Falkirk Wheel
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scottish Canals and The Falkirk Wheel. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their friendly crew.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with the public, think of some scenarios where you might need to provide excellent customer service. Role-playing with a friend can help you feel more confident when it comes to chatting with visitors.
✨Tip Number 3
Show off your outdoor enthusiasm! When you’re at the interview, share your love for nature and the outdoors. Talk about any experiences you've had that relate to working outside or managing landscapes, as this will resonate well with the team.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly on our site, you’ll be one step closer to joining our seasonal team and enjoying the beautiful Scottish canals!
We think you need these skills to ace Canal Associates - Falkirk Wheel
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for nature and working with people.
Tailor Your Application: Make sure to highlight any relevant experience you have in customer service or outdoor work. We love seeing how your skills match what we're looking for, so connect the dots for us!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to read. Use bullet points if you need to – clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we get all your details and can consider you for the role. We can’t wait to hear from you!
How to prepare for a job interview at Scottish Canals
✨Know Your Canals
Before the interview, brush up on your knowledge of Scottish Canals and The Falkirk Wheel. Familiarise yourself with their history, significance, and the role they play in the community. This shows your genuine interest and enthusiasm for the position.
✨Show Your People Skills
As a Canal Associate, you'll be engaging with the public regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone or resolved a tricky situation.
✨Demonstrate Your Love for the Outdoors
This role is all about being out and about in nature. Share your passion for the outdoors during the interview. Talk about any relevant experiences, whether it’s hiking, volunteering in parks, or simply enjoying nature, to show you’re a great fit for the team.
✨Be Ready for Practical Questions
Expect some practical questions related to the duties of the role, like operating lock gates or using ground care equipment. If you have any DIY or maintenance experience, be sure to highlight that. It’s all about showing you can handle the hands-on aspects of the job!