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- Tasks: Support tenants and manage tenancy services in a community-focused role.
- Company: A dedicated housing association committed to enhancing tenant support.
- Benefits: Flexible working, generous leave, and a competitive salary of £29,717 – £32,775.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and knowledge of housing legislation required.
- Other info: Proactive individuals with a driving licence will thrive in this role.
The predicted salary is between 29717 - 32775 £ per year.
A community-focused housing association is looking for a Neighbourhood Assistant to enhance tenant support in the Scottish Borders. This role involves managing tenancy services, including rent collection, income maximisation, and offering high-quality customer service.
Ideal candidates will possess:
- Strong communication skills
- Knowledge of housing legislation
- A proactive approach
A driving licence is required.
The position offers a salary range of £29,717 – £32,775 and comes with a comprehensive benefits package, including flexible working and generous leave.
Tenant Services & Estate Support Assistant employer: SCOTTISH BORDERS HOUSING ASSOCIATION
Contact Detail:
SCOTTISH BORDERS HOUSING ASSOCIATION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Services & Estate Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in tenant services. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation. We want you to be able to discuss how it impacts tenant support confidently. Show them you’re not just a candidate, but a knowledgeable asset!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and demonstrate your customer service prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tenant Services & Estate Support Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in tenancy services and customer support. We want to see how your skills align with the role of Tenant Services & Estate Support Assistant!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing examples where you’ve effectively communicated with tenants or colleagues. We love seeing real-life examples that demonstrate your abilities!
Know Your Stuff: Brush up on housing legislation and any relevant policies before applying. We appreciate candidates who show a proactive approach and a solid understanding of the sector, so let that shine through in your application!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in the Scottish Borders!
How to prepare for a job interview at SCOTTISH BORDERS HOUSING ASSOCIATION
✨Know Your Stuff
Make sure you brush up on housing legislation and tenancy services. Familiarise yourself with the specific challenges tenants face in the Scottish Borders, as this will show your commitment to the role and help you stand out.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers or clients in the past. Think about times when you resolved issues or provided exceptional service.
✨Be Proactive
Demonstrate your proactive approach by discussing instances where you took the initiative to improve a process or support a tenant. This could be anything from suggesting new ways to maximise income to enhancing tenant engagement.
✨Get Ready to Drive
As a driving licence is required, be prepared to discuss your experience with travel for work purposes. If you have examples of how you've managed your time effectively while on the road, share those too!