At a Glance
- Tasks: Join our team to deliver high-quality plumbing repairs and maintenance in residential housing.
- Company: Scottish Borders Housing Association is dedicated to providing excellent housing services in the community.
- Benefits: Enjoy flexible working, competitive salary, generous leave, sick pay, life assurance, and a solid pension scheme.
- Other info: This is a permanent, full-time role with a Monday to Friday schedule.
- Why this job: Be part of a supportive team focused on your wellbeing and professional development while making a real impact.
- Qualifications: Must have City & Guilds/SVQ 3 Qualification and strong problem-solving skills.
The predicted salary is between 30818 - 33997 £ per year.
A role where you can use your plumbing expertise to make a real difference in local communities At SBHA, you'll be part of a skilled Property Services team responsible for maintaining and improving homes across the Scottish Borders. If you're a qualified plumber who takes pride in delivering high-quality work and excellent customer service, we'd love to hear from you.
Salary: £30,818 - £33,997 (Pay award pending)
Location: Scottish Borders
Hours and terms: 37 hours per week, permanent, full time. Participation in the stand‑by rota is required.
Closing Date: Monday 3 August 2026
The Role:
You will undertake a wide range of plumbing repairs and maintenance work across SBHA properties. Working as part of a team of skilled tradespeople, you'll be responsible for completing repairs safely, efficiently and to a high standard while delivering excellent customer service to our tenants. You'll use your technical expertise to diagnose issues, carry out repairs, manage materials and equipment, and ensure all work is accurately recorded using mobile technology.
Tasks and Responsibilities:
- Carry out general plumbing repairs and maintenance across SBHA properties.
- Complete allocated work to a high standard and within agreed timescales.
- Provide excellent customer service and maintain effective communication with tenants.
- Work collaboratively with colleagues from other trades when required.
- Ensure compliance with health and safety procedures and safe systems of work.
- Respond to emergency repairs and reprioritise workloads where necessary.
- Participate in the out-of-hours standby rota.
- Support apprentices or work placements through on-the-job guidance and training where required.
What we're looking for:
- A time-served plumber with strong all-round trade skills.
- City & Guilds, SVQ Level 2 or equivalent
- Ability to work independently and deliver high-quality workmanship with minimal supervision.
- Strong problem-solving skills and the ability to adapt to different situations.
- Excellent communication and interpersonal skills.
- Customer-focused approach to service delivery.
- Good awareness of health and safety practices in domestic environments.
- A positive team player who is reliable, punctual and committed to excellent customer service.
- Full current UK driving licence.
Being part of the SBHA team, you will enjoy a fantastic range of benefits including a competitive salary, flexible working, generous annual leave, stability of employment and a good pension scheme. You will be part of a team that is interested in your wellbeing and development, and work in an environment where you can flourish.
If you are interested in working for SBHA and being part of a team providing a first‑class service to the Association's owned homes and properties in the area, please view job description and person specification before completing your application, and ensure your application demonstrates how you meet the essential criteria for the role.
Scottish Borders Housing Association is not a licensed sponsor under the appropriate UK Government regulations and as such, does not invite applications from, nor engage in sponsoring, overseas applicants who do not already have the right to live and /or work in the UK. The Association will not engage in any enquiries or enter into negotiations from individuals or agents in this regard.
Plumber in Selkirk employer: SCOTTISH BORDERS HOUSING ASSOCIATION
Scottish Borders Housing Association is an excellent employer, offering a supportive work culture that values reliability and motivation. With flexible working hours, generous annual leave, and a robust pension scheme, employees can enjoy a healthy work-life balance while contributing to the community in Selkirk. The organisation also prioritises employee growth, providing opportunities for development within the Factoring Team.
Contact Details:
SCOTTISH BORDERS HOUSING ASSOCIATION Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Plumber in Selkirk
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since the role emphasises delivering a first-class service, demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Tip Number 2
Familiarise yourself with the specific types of repairs and maintenance tasks that are common in residential housing. Being knowledgeable about these can help you discuss your relevant experience more confidently.
✨Tip Number 3
Network with current or former employees of Scottish Borders Housing Association if possible. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach.
✨Tip Number 4
Prepare examples of past work where you've successfully solved problems or improved processes. This will demonstrate your problem-solving skills and show that you're proactive, which is highly valued in this role.
We think you need these skills to ace Plumber in Selkirk
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Plumber position at Scottish Borders Housing Association. Familiarise yourself with the job description and person specification to tailor your application accordingly.
Highlight Relevant Experience:In your CV and cover letter, emphasise your relevant plumbing experience, particularly any work related to repairs, maintenance, and refurbishments. Mention specific projects or tasks that demonstrate your problem-solving skills and customer service abilities.
Showcase Qualifications:Clearly state your qualifications, such as your City & Guilds/SVQ 3 or equivalent. Include any additional certifications or training that may enhance your application and show your commitment to professional development.
Craft a Strong Cover Letter:Write a compelling cover letter that reflects your enthusiasm for the role and the organisation. Use this opportunity to explain why you are a great fit for the team and how your values align with those of Scottish Borders Housing Association.
How to prepare for a job interview at SCOTTISH BORDERS HOUSING ASSOCIATION
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to discuss specific examples of how you've tackled plumbing issues in the past. Highlight your ability to think on your feet and provide solutions that not only fix the problem but also enhance customer satisfaction.
✨Demonstrate Customer Service Excellence
Since this role requires excellent customer service skills, share experiences where you went above and beyond for a client. Emphasise your communication skills and how you ensure customers feel valued and understood.
✨Highlight Your Qualifications
Make sure to mention your City & Guilds/SVQ 3 Qualification or equivalent during the interview. This will reassure the interviewer of your technical expertise and commitment to the trade.
✨Express Teamwork and Enthusiasm
Scottish Borders Housing Association values team players. Share examples of successful collaborations with colleagues and express your enthusiasm for being part of a supportive team environment that focuses on delivering high-quality service.
