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- Tasks: Support social work teams with admin tasks and customer enquiries.
- Company: Scottish Borders Council, dedicated to community service and diversity.
- Benefits: Competitive hourly rate, permanent contract, and supportive work environment.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Minimum of 3 Standard Grades including English.
- Other info: Opportunities for growth and commitment to diversity and inclusion.
The predicted salary is between 12799 - 13475 £ per year.
An exciting opportunity has arisen within business support in Social Work, Peebles to provide support to both Children’s and Adult Services. The role will support the team with administrative tasks such as:
- Answering phones and dealing with customer enquiries
- Recording of information on the Mosaic client database
- Recording of Power of Attorney details on client database
- Processing Police Concern forms and other Team mailbox tasks
- Invoice processing
- Data input for charging purposes
- Financial transactions
- Ordering goods and services
- General administrative duties
You will also arrange, attend and take minutes for both services. You will provide valuable support to help guide staff through a period of change as we introduce digital transformation.
Essential
Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English.
Informal enquiries may be made to Scott Crittell at Scott.Crittell@scotborders.gov.uk
Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.
Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.
Business Support Assistant - Peebles Social Work - SBO09782 employer: Scottish Borders Council
Contact Detail:
Scottish Borders Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Peebles Social Work - SBO09782
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in social work or business support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative tasks and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or projects that highlight your organisational and communication abilities. This will help you stand out during interviews and demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Assistant - Peebles Social Work - SBO09782
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can support both Children’s and Adult Services effectively!
Show Off Your Admin Skills: Since this role involves a lot of administrative tasks, don’t forget to showcase your organisational skills and any relevant experience. Mention your familiarity with databases like Mosaic and any previous roles where you handled similar duties.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Scottish Borders Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling customer enquiries and processing invoices. This will help you demonstrate how your skills align with what they’re looking for.
✨Prepare for Common Questions
Think about questions they might ask related to administrative tasks and digital transformation. Prepare examples from your past experiences that showcase your ability to handle similar duties, like data input or minute-taking, to show you’re the right fit.
✨Showcase Your Communication Skills
Since the role involves dealing with various stakeholders, practice articulating your thoughts clearly. You might be asked how you would handle a difficult customer enquiry, so have a strategy ready to demonstrate your problem-solving and communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they envision the digital transformation impacting the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
