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- Tasks: Provide essential admin support to social work and health professionals in a dynamic team.
- Company: Scottish Borders Council, dedicated to community service and diversity.
- Benefits: Competitive hourly rate, supportive environment, and commitment to diversity.
- Other info: Opportunities for career growth and commitment to supporting veterans and individuals with disabilities.
- Why this job: Make a difference in the community while gaining valuable experience in a supportive role.
- Qualifications: Minimum of 3 Standard Grades including English; enthusiasm and teamwork are key.
The predicted salary is between 25059 - 26392 £ per year.
This post is based within the Learning Disability Service Business Support Team, SBC Headquarters, Newtown St Boswells. This team is largely responsible for the administrative support to Social Work staff, NHS Clinical staff and Health and Social Care managers within the Community Learning Disability Team and working closely with those from partner agencies (Police, NHS Borders and Support Services) who work with those in our service.
Duties undertaken include:
- Telephone answering
- Being the first point of contact by telephone/email to the public and professionals
- Letter typing and distribution
- Minute taking and distribution
- Organising multi-disciplinary meetings
- Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
- Use of NHS applications such as EMIS, SCI Gateway and MS Teams
- Scanning, uploading and filing
- Dealing with incoming and outgoing mail
- Monitoring of admin team mailboxes
- Completing Mosaic incoming work and tasks on EMIS
- Attending meetings
Essential: Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent) including English.
Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit. Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.
Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Newtown St Boswells employer: Scottish Borders Council
Contact Detail:
Scottish Borders Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Newtown St Boswells
✨Tip Number 1
Network like a pro! Reach out to people in the Learning Disability Service or related fields on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for those interviews! Research common questions for Business Support Assistant roles and practice your answers. We recommend using the STAR method to structure your responses – it’s a game changer!
✨Tip Number 3
Show off your skills! If you’ve got experience with applications like Mosaic or MS Teams, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Newtown St Boswells
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can support our Learning Disability Service, so don’t hold back on showcasing relevant examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your written communication skills in your application. Whether it's through your cover letter or CV, we want to see that you can convey information effectively and professionally.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Scottish Borders Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant in the Learning Disability Service. Familiarise yourself with the specific tasks mentioned in the job description, like minute taking and using applications like Mosaic and EMIS. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As this role involves being the first point of contact for both the public and professionals, strong communication skills are essential. We recommend practising common interview questions with a friend or family member, focusing on clear and concise responses. Highlight any previous experience where you've successfully communicated in a professional setting.
✨Showcase Your Teamwork Abilities
The position requires working closely with various teams, including social work staff and NHS clinical staff. Be prepared to discuss examples of how you've collaborated with others in past roles. Think about specific situations where you contributed to a team project or helped resolve a conflict, as this will illustrate your ability to work well in a multi-disciplinary environment.
✨Prepare Questions for Your Interviewers
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role and the organisation. Ask about the team dynamics, ongoing training opportunities, or how success is measured in the role. This not only demonstrates your interest but also helps you gauge if the position is the right fit for you.