Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Melrose
Business Support Assistant - Learning Disability Service - Council HQ - SBO09996

Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Melrose

Melrose Full-Time 25059 - 26392 £ / year (est.) No home office possible
Scottish Borders Council

At a Glance

  • Tasks: Provide essential admin support to social work and health professionals in a dynamic team.
  • Company: Scottish Borders Council, dedicated to community service and diversity.
  • Benefits: Competitive hourly rate, supportive environment, and commitment to diversity.
  • Other info: Opportunities for career growth and support for Armed Forces Veterans.
  • Why this job: Make a real difference in the lives of individuals with learning disabilities.
  • Qualifications: Minimum of 3 Standard Grades including English required.

The predicted salary is between 25059 - 26392 £ per year.

This post is based within the Learning Disability Service Business Support Team, SBC Headquarters, Newtown St Boswells. This team is largely responsible for the administrative support to Social Work staff, NHS Clinical staff and Health and Social Care managers within the Community Learning Disability Team and working closely with those from partner agencies (Police, NHS Borders and Support Services) who work with those in our service.

Duties undertaken include:

  • Telephone answering
  • Being the first point of contact by telephone/email to the public and professionals
  • Letter typing and distribution
  • Minute taking and distribution
  • Organising multi-disciplinary meetings
  • Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
  • Use of NHS applications such as EMIS, SCI Gateway and MS Teams
  • Scanning, uploading and filing
  • Dealing with incoming and outgoing mail
  • Monitoring of admin team mailboxes
  • Completing Mosaic incoming work and tasks on EMIS
  • Attending meetings

Essential

Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent) including English.

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Melrose employer: Scottish Borders Council

Scottish Borders Council is an excellent employer, offering a supportive work environment that values diversity and inclusion. With a strong commitment to employee growth, the Learning Disability Service provides opportunities for professional development while fostering a collaborative culture among social work and health professionals. Located in the picturesque Newtown St Boswells, employees enjoy a fulfilling role that directly impacts the community, alongside competitive pay and benefits.
Scottish Borders Council

Contact Detail:

Scottish Borders Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Melrose

✨Tip Number 1

Network like a pro! Reach out to people in the Learning Disability Service or similar roles. A friendly chat can open doors and give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for those interviews! Research common questions for Business Support Assistant roles and practice your answers. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Show off your skills! If you’ve got experience with applications like Mosaic or MS Teams, make sure to highlight that in conversations. It’s all about making you stand out!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Melrose

Telephone Communication
Email Communication
Minute Taking
Organisational Skills
Use of Microsoft Office Packages
Use of NHS Applications (EMIS, SCI Gateway, MS Teams)
Data Entry
Filing and Document Management
Team Collaboration
Customer Service
Attention to Detail
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can contribute to our Learning Disability Service, so don’t hold back!

Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to showcase your written and verbal skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors!

Highlight Relevant Experience: If you've got experience with administrative tasks or working in a support role, make it shine! We love seeing how your past roles have prepared you for this position, especially if you've used similar applications like Mosaic or Microsoft packages.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Let’s get your application in!

How to prepare for a job interview at Scottish Borders Council

✨Know Your Role

Make sure you understand the responsibilities of a Business Support Assistant in the Learning Disability Service. Familiarise yourself with the key tasks like minute taking, organising meetings, and using relevant software. This will help you answer questions confidently and show that you're genuinely interested.

✨Brush Up on Software Skills

Since you'll be using applications like Mosaic, EMIS, and Microsoft packages, it’s a good idea to practice these tools before your interview. If you can demonstrate your proficiency or even share examples of how you've used similar software in the past, it’ll give you an edge.

✨Prepare for Common Questions

Think about the types of questions you might be asked, such as how you handle multiple tasks or deal with difficult situations. Prepare specific examples from your past experiences that highlight your skills in communication and organisation, especially in a support role.

✨Show Your Team Spirit

This role involves working closely with various professionals, so be ready to discuss your teamwork skills. Share examples of how you've collaborated with others in previous roles, and express your enthusiasm for contributing to a multi-disciplinary team.

Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 in Melrose
Scottish Borders Council
Location: Melrose

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