Scottish Borders Council is seeking a Customer Advice and Support Advisor to join the Hawick Contact Centre. The role is full-time (35 hours per week) and permanent, with interviews on 28th and 29th September 2026.
You will respond to customer inquiries via telephone, email, live chat and in person, delivering high-quality service across a range of council services. A friendly, tech‑savvy individual with strong communication is ideal.
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Customer Advice & Support Advisor - Council Services in Hawick employer: Scottish Borders council
Earlston High School, part of the Scottish Borders Council, is an excellent employer that prioritises the professional development and well-being of its staff. With a supportive work culture that values diversity and inclusion, teachers are encouraged to grow through continuous professional development opportunities while making a meaningful impact on the lives of young learners in a vibrant community. Located in the picturesque Scottish Borders, the school offers a unique environment where educators can thrive both personally and professionally.