Service Manager Adult Services in Galashiels

Service Manager Adult Services in Galashiels

Galashiels Full-Time 53310 - 55738 £ / year (est.) No home office possible
Scottish Borders Council

At a Glance

  • Tasks: Lead and inspire a team to deliver top-notch adult services in your community.
  • Company: Join Scottish Borders Council, dedicated to diversity and community impact.
  • Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
  • Other info: Embrace a supportive environment that values innovation and inclusivity.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Degree-level education and a professional Social Work qualification required.

The predicted salary is between 53310 - 55738 £ per year.

Working under the direction of the Operational Manager, the Service Manager will provide leadership and direction to the staff within Central locality Adult Services team, in order to deliver quality, effective and customer focused services that meet statutory responsibilities.

In line with the operational delegation to them by their Operational Manager, the Service Manager is responsible for developing, delivering and ensuring effective governance within their team(s) by optimising the following across their service(s):

  • Care governance and standards, risk management and health and safety
  • Service user / carer / public engagement and feedback / complaints
  • Financial performance and delivering to best value
  • Non-financial performance
  • Contracting
  • Staff governance, culture, learning and development
  • Leadership and innovation in relation to the transformation agenda

In support of the Directorate and under the steer of their Operational Manager, the Service Manager will ensure that services comply with relevant direction, policy, legislation and regulations. The Service Manager will work in line with best value principles.

The Service Manager will take a strengths-based approach to deliver improved outcomes, and will work in line with the Council values. The Service Manager will work to ensure seamless, integrated service provision for our service users, and support the health and social care integration agenda.

Essential

The Service Manager will have relevant experience, hold a professional Social Work qualification and be educated to degree level. A current driving licence and use of a vehicle is an essential requirement of this post. If you have a disability which precludes you from holding a drivers licence, Scottish Borders Council will take into account its responsibility to make reasonable adjustments to allow for your disability. Should it be possible to make such an adjustment in order that you can undertake the travel responsibilities of the post, this will be taken into account in consideration for this role.

Informal Enquiries

Informal enquiries may be made to David Mills at David.Mills@scotborders.gov.uk

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Service Manager Adult Services in Galashiels employer: Scottish Borders Council

Scottish Borders Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and development. With a strong commitment to community engagement and service excellence, the role of Service Manager in Adult Services provides the opportunity to lead a dedicated team while making a meaningful impact on the lives of residents. The Council values diversity and actively promotes a culture of innovation and collaboration, ensuring that all employees feel valued and empowered in their roles.
Scottish Borders Council

Contact Detail:

Scottish Borders Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager Adult Services in Galashiels

✨Tip Number 1

Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their approach to service delivery and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and governance in adult services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to deliver quality services.

We think you need these skills to ace Service Manager Adult Services in Galashiels

Leadership
Service User Engagement
Risk Management
Health and Safety Compliance
Financial Performance Management
Contract Management
Staff Governance
Cultural Development
Learning and Development
Innovation in Service Delivery
Knowledge of Legislation and Regulations
Strengths-Based Approach
Integrated Service Provision
Professional Social Work Qualification
Driving Licence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Manager. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Leadership Skills: As a Service Manager, leadership is key! Share specific examples of how you've led teams or projects in the past. This will help us see your potential to guide our Adult Services team effectively.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences shine through without unnecessary fluff.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Scottish Borders Council

✨Know Your Stuff

Make sure you’re well-versed in the key responsibilities of a Service Manager. Brush up on care governance, risk management, and financial performance. Being able to discuss these topics confidently will show that you understand the role and its challenges.

✨Showcase Your Leadership Skills

Prepare examples of how you've led teams or projects in the past. Highlight your ability to foster a positive culture and support staff development. This is crucial for a role that requires strong leadership and innovation.

✨Engage with the Values

Familiarise yourself with the Council's values and be ready to discuss how your personal values align with them. This shows that you’re not just looking for a job, but that you genuinely want to contribute to their mission.

✨Ask Thoughtful Questions

Prepare some insightful questions about the team dynamics, service user engagement, and the transformation agenda. This demonstrates your interest in the role and helps you gauge if the organisation is the right fit for you.

Service Manager Adult Services in Galashiels
Scottish Borders Council
Location: Galashiels

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