CRT Benefits Assessor - Council HQ - SBO09685

Grade: 5A

Hours: 35

Hourly rate: £14.24 – £15.41

Salary: £26,004.58 – £28,139.83 per annum

Contract status: Permanent

Please note that interviews will be held on 12th January 2026.

Role Purpose

Are you passionate about delivering excellent customer service while making a real difference in your community? We’re looking for a Care Resource Assessor to join our Customer Advice and Support Service team. This is a chance to play a key role in supporting vulnerable members of the community. You will help to financially assess and support service users to determine their contribution towards homecare and residential fees.

Essential

At least 5 SCE Standard Grades at level 3 or above (or equivalent) including English and Mathematics or Arithmetic.

Informal Enquiries

Informal enquiries may be made to Leigh Thomson at LAThomson@scotborders.gov.uk.

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Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

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Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.